Claims Service Specialist
Not Disclosed•Full-TimeOn-site
location_onEast Main Street, Kings Park, Town of Smithtown, Suffolk County, New York, 11754, United States
About GEICO
At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose. Our mission is to protect people when they need it most, constantly evolving to stay ahead of their needs.
We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we maintain a culture of caring, inclusion, and belonging that values different perspectives. We want you to feel valued, supported, and proud to work here, which is why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
About the Role
As an Auto Claims Specialist, you will reassure customers and offer solutions with empathy and care when they need us the most. You will guide policyholders through their coverage and the steps to get back on the road safely. This role is designed for individuals who want to drive customer satisfaction through meaningful interactions and resolve concerns to ensure a positive experience.
This is an in-office position located at 2 Huntington Quadrangle, Melville, NY 11747. The role involves managing incoming calls, collecting accident facts, investigating claim details, and collecting statements from involved parties. While the position requires complete in-office training, there is an opportunity to work 80% on-site and 20% off-site after training, with additional flexibility through the GEICO Flex program.
Hiring Process
GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We are committed to a fair and equal employment opportunity for all associates and job applicants. Please note that at this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Work location
Work model: On-site
East Main Street, Kings Park, Town of Smithtown, Suffolk County, New York, 11754, United States
Town of Smithtown, New York
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Education: High School Diploma or GED required; College degree preferred.
Frequently asked questions about Claims Service Specialist at GEICO
What does a Claims Service Specialist at GEICO do?expand_more
In this Claims Service Specialist at GEICO role, you will collect accident facts and investigate claim details; guide policyholders through coverage and claim steps; assist customers in the process of getting back on the road; and manage incoming customer calls regarding auto claims.
What are the requirements for this Claims Service Specialist role?expand_more
GEICO is looking for candidates who meet the following requirements: High School Diploma or GED required; and Available to work evenings, weekends, and holidays.
Where is the Claims Service Specialist role at GEICO located?expand_more
Claims Service Specialist at GEICO is based in East Main Street, Kings Park, Town of Smithtown, Suffolk County, New York, 11754, United States. This is a on-site role.
Is this Claims Service Specialist job remote, hybrid, or on-site?expand_more
GEICO has listed this Claims Service Specialist role as on-site.