Claims Manager - General Liability and Non-Litigation
Not Disclosed•Full-TimeOn-site
location_onGranchina, Calle Guayama, 00917, United States
By joining Sedgwick, you'll be part of something truly meaningful. As the world's leading risk and claims administration partner, we help clients thrive by navigating the unexpected. Our expertise, combined with advanced AI-enabled technology, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.
With over 33,000 colleagues and 10,000 clients across 80 countries, we provide unmatched perspective and "caring that counts." We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek has recognized Sedgwick as one of America's Greatest Workplaces, and we are certified as a Great Place to Work® and a Fortune Best Workplace in Financial Services & Insurance.
This position serves as a strategic leader for the non-litigated General Liability claims operations for a Large National Client. You will oversee operational leadership teams, driving technical consistency and supporting claim quality initiatives to ensure high-quality outcomes for both claims and the client.
In this role, you will manage a team of 25-49 colleagues, providing direct supervision to Non-Litigation Team Leaders and indirect oversight for examiner teams. Your day-to-day involves maintaining oversight of the full non-litigated GL claim inventory, monitoring operational metrics such as closure rates and cycle time, and ensuring compliance with client handling instructions and corporate standards. You will partner with client-facing leadership to align operational execution with client expectations, participate in stewardship discussions, and drive continuous improvement initiatives across the program.
Sedgwick is building a diverse, equitable, and inclusive workplace. We recognize that each person possesses a unique combination of skills, knowledge, and experience. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. We value the unique perspectives you bring to the team.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
Work model: On-site
Granchina, Calle Guayama, 00917, United States
Baccalaureate degree from an accredited college or university
Sedgwick • Jackson, Mississippi
EPIC Insurance Brokers & Consultants • Birmingham, Alabama
NASCAR • Daytona Beach, Florida
Skills: Microsoft Office, General Liability Claims Handling.
Education: Baccalaureate degree from an accredited college or university preferred.