Children's Ambassador, .5 FTE (20hr/wk), 2nd shift

About Children's Wisconsin

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. Our reputation draws patients and families from around the country, providing primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services, and family resource centers.

We believe kids deserve the best. We offer a wide variety of rewarding career opportunities for individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, we invite you to apply.

For a closer look at what it's like to work at Children's Wisconsin, visit our Instagram page: Life at Children's Wisconsin.

About the Role

As a Children's Ambassador, you will be the first smile families see. Every visitor's journey begins with you, and your role sets the tone for a safe, supportive, and uplifting experience. This is more than a job—it is an opportunity to make a lasting impact on children, families, and our community.

You will welcome visitors with warmth and empathy, recognizing that families may be experiencing stress, worry, or joy. Your presence ensures a positive and comforting first impression. You will guide guests through the facility, ensuring they navigate with confidence, and support families by determining destinations and transportation needs. Additionally, you will provide secure and engaging internal patient transport and ensure accessibility by managing wheelchairs, strollers, and carts.

Schedule

This role operates on a rotating schedule designed to cover weekends and holidays. The schedule alternates between two weeks:

• Week 1: Tuesday, Wednesday, and Friday from 5:00 PM to 11:00 PM; Saturday from 3:00 PM to 11:30 PM.
• Week 2: Sunday from 3:00 PM to 11:30 PM; Thursday from 5:00 PM to 11:00 PM.

The position requires on-call shifts approximately once every two weeks for illness replacement, covering first and second shifts on weekends and third shift seven days a week. Every other weekend and participation in a holiday rotation are also required.

Equal Opportunity

Children's Wisconsin is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.