
location_on601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
As a Pharmacy Technician at Walgreens, you play a vital role in supporting the pharmacist and ensuring the pharmacy department runs smoothly. You will assist in the practice of pharmacy under direct supervision, adhering to all state, federal, and company policies. Your work is essential to maintaining the safety and accuracy of prescription dispensing while delivering a distinctive and delightful customer experience.
You will be the face of the pharmacy, engaging with customers and patients by greeting them and offering assistance with products and services. A key part of your mission is to resolve customer issues and answer questions to ensure a positive experience. You will model and share customer service best practices with the team, demonstrating interpersonal habits such as courtesy, eye contact, and proactive help. By developing strong relationships with our most valuable customers, you help drive loyalty and satisfaction.
Under the supervision of the pharmacist, pharmacy manager, and store manager, you will perform a variety of duties including utilizing pharmacy systems to enter patient and drug information accurately. You will assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs, while verifying medicine correctness and checking for possible interactions. If you are PTCB certified, you will also assist in coaching other pharmacy technicians and cashiers.
Your responsibilities extend to inventory management, where you will assist with ordering, unpacking, checking, and storing shipments of pharmaceuticals. You will also handle telephone calls that do not require the pharmacist's personal attention, process manual claims for third-party programs, and assist with clinical services such as collecting and labeling blood or urine samples. Additionally, you will help maintain good relationships with the local medical community and ensure the pharmacy department remains clean, neat, and orderly.
We are committed to your professional growth. You will be expected to earn and maintain PTCB certification through our designated training program or state-required certification. As a condition of promotion to senior technician, PTCB certification is required. You will attend training sessions, complete required PPLs, and acquire continuing education credits to stay current with the latest healthcare and pharmacy developments.
To review the full list of benefits, please visit jobs.walgreens.com/benefits. If you are applying via a job board and unable to click the link, please copy and paste the URL into your browser. This role will remain open until filled.
Walgreens is an Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records. We strive to create an inclusive environment where everyone can succeed.
Work model: On-site
601, West 6th Street, Fourth Ward, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
Charlotte, North Carolina
Six months of experience in a retail environment. Prior work experience with Walgreens. Good math skills for filling prescriptions accurately. Good computer skills. Knowledge of store inventory control. PTCB certification.
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