Care Coordinator
Not Disclosed•Full-TimeHybrid
location_onGlenn Road, Staten Island, Richmond County, New York, 10314, United States
About the Mission
Care Management is a vital service dedicated to helping children with chronic physical or emotional issues obtain and utilize the medical, social, and community services they need to thrive. Our mission is to ensure these young members stay as healthy as possible, avoiding unnecessary emergency room visits by connecting them with the right resources.
About the Role
As a Care Coordinator, you will serve as the essential link between children with chronic medical or behavioral health conditions and the comprehensive services they require. Working primarily in the field, you will assess risks, develop person-centered care plans, and coordinate appointments to optimize health outcomes. This role is a dynamic blend of office-based collaboration and community engagement, with 90% of your time dedicated to Non-Medicaid programs and 10% to Medicaid programs.
Your day-to-day involves traveling throughout New York City (Bronx, Brooklyn, Manhattan, and Staten Island) to meet clients in their homes, hospitals, clinics, and benefit offices. You will foster collaborative relationships with community providers, schools, and medical teams to create Individualized Plans of Care. Beyond clinical coordination, you will act as an advocate, helping families navigate educational services, housing, and entitlements while managing crises and responding to member needs during regular and after-hours periods.
Our Culture and Environment
We operate within a team setting that values interdisciplinary collaboration and knowledge sharing. The Jewish Board is committed to accessibility and inclusion; while our offices are ADA accessible, we recognize that community sites may vary. We provide agency equipment, including a cell phone, laptop, and hotspot, to support your hybrid work model, which currently requires a minimum of three office days and two hybrid days, though this may transition to 100% in-person based on program needs.
Equal Opportunity
We are an equal opportunity employer and value diversity in our workforce. We consider qualified applicants regardless of background, race, religion, gender, or other protected characteristics. Fluency in a second language such as Spanish, Mandarin, or Russian is preferred to better serve our diverse community, though it is not mandatory.
Work location
Work model: Hybrid
Glenn Road, Staten Island, Richmond County, New York, 10314, United States
New York, New York
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Outlook, Excel, Teams, Word, Powerpoint, Electronic Health Records, Spanish, Mandarin, Russian.
Education: Bachelor's Degree in specified fields required.
Frequently asked questions about Care Coordinator at Jewish Board of Family and Children's Services
What does a Care Coordinator at Jewish Board of Family and Children's Services do?expand_more
Day-to-day, the Care Coordinator at Jewish Board of Family and Children's Services will conduct outreach efforts to facilitate enrollment conversions for new referrals; serve as a liaison with community providers, schools, and managed care plans; monitor discharge planning and ongoing care for individuals transitioning to community; and document casework promptly and maintain adherence to productivity standards.
What are the requirements for this Care Coordinator role?expand_more
To qualify for the Care Coordinator at Jewish Board of Family and Children's Services position, applicants should have: Bachelor's Degree in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation therapy, counseling, community mental health, child and family studies, sociology, or speech and hearing; Two years of experience in direct services or case management for mentally disabled, chronically ill, or homeless children; Valid driver's license and access to a vehicle (for Staten Island); Valid NYS ID; and Intermediate proficiency in Microsoft Office (Outlook, Excel, Teams, Word, PowerPoint).