Business and Quality Assurance Analyst
Not Disclosed•Full-TimeHybrid
location_onVirginia Union University, Admiral Street, Northside, Richmond, Virginia, 23232, United States
About the Team
The Department of General Services (DGS) is dedicated to service excellence across the Commonwealth of Virginia. We are seeking a motivated, detail-oriented Business QA Analyst to join our Information Systems & Services (ISS) division. This role serves as a vital liaison between ISS and various business units, ensuring that technical solutions effectively meet complex business needs.
About the Role
As a Business QA Analyst, you will thrive in a fast-paced, collaborative environment where you solve complex business problems through technical analysis. You will act as a key connector, gathering requirements, analyzing workflows, and supporting system improvements. Your day-to-day involves documenting requirements, creating test plans, and executing scripts for system upgrades, patches, and new feature rollouts. You will also participate in system refreshes, troubleshoot issues, and support disaster recovery planning to ensure compatibility with modern technologies. This position offers the opportunity to make a tangible impact on the systems that support the Commonwealth's operations.
Benefits and Culture
As a Commonwealth of Virginia employee, you will enjoy comprehensive health benefits, including medical, dental, vision, and wellness programs. This role qualifies as public service employment, making you eligible for the Public Service Loan Forgiveness (PSLF) program. Employees also have access to retirement options, paid leave, and a wide range of state-sponsored benefits.
We are committed to inclusion and are a proud Virginia Values Veterans (V3) Certified employer. The Virginia Department of General Services is an equal opportunity employer, encouraging individuals from minoritized groups, veterans, individuals with disabilities, and those with national service experience to apply. We support the Commonwealth's commitment to inclusion through the Alternative Hiring Process for individuals with disabilities.
Hiring Process and Application Instructions
Applications must be submitted online via jobs.virginia.gov. Fax, email, or mail applications will not be accepted. Please ensure your online application contains all required information and fully addresses your relevant qualifications, as incomplete applications may not be considered.
Once submitted, you will receive a confirmation of receipt. You can check the status of your application in your account under "Your Application." Please note that this position may be closed at any time after 5 business days once a suitable pool of candidates is received.
Selected candidates must successfully pass a criminal background check and professional reference check. Sponsorship will not be provided for this position. Applicants requiring accommodation during the application or interview process should contact DGS Human Resources at 804-786-3910.
Work Model
This position is eligible for a hybrid telework schedule of up to 2 days per week, following a successful training period and an approved telework agreement.
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Frequently asked questions about Business and Quality Assurance Analyst at Virginia Department of Human Resource Management
What does a Business and Quality Assurance Analyst at Virginia Department of Human Resource Management do?expand_more
A Business and Quality Assurance Analyst at Virginia Department of Human Resource Management is responsible for the following: Serve as a liaison between Information Systems and business units to gather requirements; Analyze current business processes to identify improvements and system enhancements; Create and maintain technical documentation including requirements, workflows, and test plans; and Develop and execute test scripts for system upgrades, patches, and new feature rollouts.
What are the requirements for this Business and Quality Assurance Analyst role?expand_more
Virginia Department of Human Resource Management is looking for candidates who meet the following requirements: Significant experience as a Business Analyst supporting HR, Finance, Construction, Facilities Management, Procurement, Real Estate, or clinical laboratories; Experience with requirement elicitation techniques; Knowledge of change control and release management processes; Experience with MS Office products including Visio, Word, Excel, PowerPoint, MS-Project, Teams, and Sharepoint; Experience creating and executing test plans and conducting manual and/or automated testing; and Experience in system and business documentation.
Where is the Business and Quality Assurance Analyst role at Virginia Department of Human Resource Management located?expand_more
Business and Quality Assurance Analyst at Virginia Department of Human Resource Management is based in Virginia Union University, Admiral Street, Northside, Richmond, Virginia, 23232, United States. This is a hybrid role.