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  1. Home
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  3. it
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  5. Business Analyst
CGI logo

Business Analyst

Not Disclosed•Full-TimeHybrid

location_onVictor Ashe Greenway, Windsor Park, Knoxville, Knox County, East Tennessee, Tennessee, 37921, United States

Apply Now

About the Team

CGI is one of the largest IT and business consulting services firms in the world. We operate on a unique model where we are not just employees, but CGI Partners. Life at CGI is rooted in ownership, teamwork, respect, and belonging. As partners, you are invited to be an owner from day one, actively shaping the company's strategy and direction while benefiting from our collective success.

Our mission is to turn meaningful insights into action. We provide a platform where you can reach your full potential by developing innovative solutions, building relationships with teammates and clients, and accessing global capabilities to scale your ideas. Our leaders are committed to your health and well-being, offering opportunities to deepen your skills and broaden your horizons within a company built to grow and last.

About the Role

Advance your career as a Business Analyst on a high-performing Agile team supporting the modernization of mission-critical supervisory systems for a federal agency. This role exists to drive meaningful change in a mission-driven environment by taking ownership of requirements analysis, process improvement, and stakeholder engagement.\n You will collaborate with cross-functional teams—including product owners, developers, and UX/UI specialists—to deliver secure, user-centric digital solutions. Your day-to-day involves translating complex business needs into actionable user stories and process flows, leading Agile ceremonies, and facilitating workshops to gather user feedback. You will ensure that all solutions comply with federal standards, including Section 508 accessibility and security requirements, while supporting change management and training efforts. This position is based in our Lafayette, Louisiana or Knoxville, Tennessee offices, with a hybrid working model available.

Hiring Process

All offers of employment in the U.S. are contingent upon the successful completion of a background investigation. Depending on the specific assignment and required security clearance, these investigations may include credit checks and vary in scope. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com and reference the Position ID of the position in which you are interested. We also make it easy to translate military experience and skills; visit our dedicated site for veterans and transitioning service members.

Work location

Work model: Hybrid

location_on

Victor Ashe Greenway, Windsor Park, Knoxville, Knox County, East Tennessee, Tennessee, 37921, United States

Knoxville, Tennessee

Key Responsibilities

  • check_circleElicit, analyze, and document business, functional, and technical requirements for enterprise systems
  • check_circleCollaborate with stakeholders to translate requirements into user stories and process flows
  • check_circleLead or support backlog refinement, sprint planning, and Agile ceremonies
  • check_circleConduct gap analysis, process mapping, and workflow optimization to improve business processes
  • check_circleFacilitate requirements workshops, interviews, and user feedback sessions
  • check_circleEnsure solutions comply with federal standards including accessibility, security, and privacy
  • check_circleSupport change management, training, and documentation efforts
  • check_circleCommunicate findings, recommendations, and status to technical and non-technical audiences
  • check_circleDevelop and maintain business analysis artifacts such as user stories and traceability matrices

Requirements

  • verifiedBachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience)
  • verified3-5 years of experience as a business analyst or similar role in software/system environments
  • verifiedExperience eliciting and documenting requirements for web applications or enterprise systems
  • verifiedProficiency with Agile methodologies and tools (e.g., Azure DevOps, Jira)
  • verifiedEligibility for federal background investigation and compliance with security requirements (U.S. citizenship or lawful permanent residency with 3+ years residency)

Nice to Have

Experience supporting enterprise-scale applications in regulated or federal environments. Familiarity with Section 508 accessibility, security, and privacy requirements. Experience with user acceptance testing (UAT) and quality assurance. Certifications in business analysis (e.g., CBAP, PMI-PBA, Agile BA). Experience mentoring or guiding junior analysts.

Benefits & Perks

check_circleComprehensive insurance optionscheck_circleMatching contributions through the 401(k) plancheck_circleMatching contributions through the share purchase plancheck_circlePaid time off for vacation, holidays, and sick timePaid parental leave
CGI logo
Company

CGI

Industry

it

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

3-5 yrs (Mid Level)

Education

Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience)

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Agile, Azure Devops, Jira, Business Process Analysis, Business Process Mapping, Cbap, Pmi-Pba, Section 508, User Acceptance Testing, Agile Ba.

Education: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience).

Frequently asked questions about Business Analyst at CGI

What does a Business Analyst at CGI do?expand_more
A Business Analyst at CGI is responsible for the following: Elicit, analyze, and document business, functional, and technical requirements for enterprise systems; Collaborate with stakeholders to translate requirements into user stories and process flows; Lead or support backlog refinement, sprint planning, and Agile ceremonies; and Conduct gap analysis, process mapping, and workflow optimization to improve business processes.
What are the requirements for this Business Analyst role?expand_more
CGI is looking for candidates who meet the following requirements: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience); 3-5 years of experience as a business analyst or similar role in software/system environments; Experience eliciting and documenting requirements for web applications or enterprise systems; Proficiency with Agile methodologies and tools (e.g., Azure DevOps, Jira); and Eligibility for federal background investigation and compliance with security requirements (U.S. citizenship or lawful permanent residency with 3+ years residency).
Where is the Business Analyst role at CGI located?expand_more
Business Analyst at CGI is based in Victor Ashe Greenway, Windsor Park, Knoxville, Knox County, East Tennessee, Tennessee, 37921, United States. This is a hybrid role.
Is this Business Analyst job remote, hybrid, or on-site?expand_more
CGI has listed this Business Analyst role as hybrid.
How much experience is required for this Business Analyst role?expand_more
Business Analyst at CGI typically requires 3–5 years of relevant experience at the mid level level.
What skills do you need for the Business Analyst role at CGI?expand_more
Key skills for Business Analyst at CGI include Agile; Azure Devops; Jira; Business Process Analysis; Business Process Mapping; Cbap; Pmi-Pba; and Section 508.
What education is required for Business Analyst at CGI?expand_more
Educational requirements for this role: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience).
What category does the Business Analyst role belong to?expand_more
Business Analyst at CGI is part of the it job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
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Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
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Popular skills
CDL A jobsExcel jobsEnglish jobsBLS jobs
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Company
About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
  • check_circleAssist with user acceptance testing, defect triage, and validation of delivered solutions
  • check_circle
    check_circleLearning opportunities and tuition assistance
    check_circleWellness and Well-being programs
    AgileAzure DevopsJiraBusiness Process AnalysisBusiness Process MappingCbapPmi-PbaSection 508User Acceptance TestingAgile Ba
    Accessibility