
location_onVictor Ashe Greenway, Windsor Park, Knoxville, Knox County, East Tennessee, Tennessee, 37921, United States
CGI is one of the largest IT and business consulting services firms in the world. We operate on a unique model where we are not just employees, but CGI Partners. Life at CGI is rooted in ownership, teamwork, respect, and belonging. As partners, you are invited to be an owner from day one, actively shaping the company's strategy and direction while benefiting from our collective success.
Our mission is to turn meaningful insights into action. We provide a platform where you can reach your full potential by developing innovative solutions, building relationships with teammates and clients, and accessing global capabilities to scale your ideas. Our leaders are committed to your health and well-being, offering opportunities to deepen your skills and broaden your horizons within a company built to grow and last.
Advance your career as a Business Analyst on a high-performing Agile team supporting the modernization of mission-critical supervisory systems for a federal agency. This role exists to drive meaningful change in a mission-driven environment by taking ownership of requirements analysis, process improvement, and stakeholder engagement.\n You will collaborate with cross-functional teams—including product owners, developers, and UX/UI specialists—to deliver secure, user-centric digital solutions. Your day-to-day involves translating complex business needs into actionable user stories and process flows, leading Agile ceremonies, and facilitating workshops to gather user feedback. You will ensure that all solutions comply with federal standards, including Section 508 accessibility and security requirements, while supporting change management and training efforts. This position is based in our Lafayette, Louisiana or Knoxville, Tennessee offices, with a hybrid working model available.
All offers of employment in the U.S. are contingent upon the successful completion of a background investigation. Depending on the specific assignment and required security clearance, these investigations may include credit checks and vary in scope. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws.
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Work model: Hybrid
Victor Ashe Greenway, Windsor Park, Knoxville, Knox County, East Tennessee, Tennessee, 37921, United States
Knoxville, Tennessee
Experience supporting enterprise-scale applications in regulated or federal environments. Familiarity with Section 508 accessibility, security, and privacy requirements. Experience with user acceptance testing (UAT) and quality assurance. Certifications in business analysis (e.g., CBAP, PMI-PBA, Agile BA). Experience mentoring or guiding junior analysts.
Skills: Agile, Azure Devops, Jira, Business Process Analysis, Business Process Mapping, Cbap, Pmi-Pba, Section 508, User Acceptance Testing, Agile Ba.
Education: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience).