Body Shop Office Administrator/Accounting Booker

About Asbury

Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture, grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and U.S. News & World Report.

About the Role

The Office Administrator/Accounting Booker at Park Place Bodywerks Plano plays a pivotal role in ensuring an extraordinary client experience while creating client advocates. This position serves as the financial and administrative backbone of the body shop, bridging the gap between technical repair work and client billing.

In this role, you will manage the lifecycle of repair orders from opening to closing, ensuring that all labor and parts charges are accurately documented and verified. You will act as a liaison between the Parts Department, technicians, and management, verifying operation codes, warranty damage codes, and manufacturer compliance. Your work directly impacts profitability by ensuring proper documentation of deductibles, managing vendor purchase orders, and assisting with accounting schedules and accounts receivable.

Beyond the numbers, you will be a key part of the Client Concern Resolution (CCR) process, utilizing the program to achieve high levels of client satisfaction. You will attend weekly department meetings and meet regularly with the Body Shop Director to review business matters and develop plans to increase profitability. This role requires a genuine desire to serve clients, strong organizational skills, and the ability to work collaboratively in a fast-paced environment.

Equal Opportunity Employer

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.