Bilingual Customer Service Specialist (Spanish)
Not Disclosed•Full-TimeOn-site
location_on695, Hyder Street, Fairview, Anchorage, 99501, United States
About the Role
Customer Service Specialists at Sherwin-Williams work closely with both wholesale and retail customers to determine their needs, answer questions about our products, and recommend the right solutions. This role is designed to ensure maximum client satisfaction by promptly resolving concerns while maintaining the high quality and visual standards of our store. Specialists are tasked with achieving excellent customer service while consistently meeting the store's sales goals.
This position is located at Store #708231 in Anchorage, AK. It is a full-time role requiring bilingual fluency in both Spanish and English. The role involves contact with customers, including minors, and access to cash, electronic equipment, personal information, and store merchandise. A review of criminal history is conducted to protect the business, its operations, reputation, and the safety of our customers, staff, and the general public.
Our Purpose
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose, allowing customers and our business to achieve great results. We translate our stability, growth, and momentum into possibility for our people, investing in your life, career, and connection with an inclusive team.
Hiring Process
Step 1: Online Application Find the role on our Careers page and set aside 15 minutes to create your profile by entering or importing your details.
Step 2: Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue. This consists of behavioral-based questions that you can record and complete on your own schedule within 7 days of receiving an invitation.
Step 3: In-Store Interview Once your video interview is reviewed by our Recruitment team, top candidates are invited to meet with the team in-store at a specialty wholesale branch, floorcovering facility, or delivery service terminal.
Equal Opportunity & Safety
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law. As a VEVRAA Federal Contractor, we request priority referral of Protected Veterans. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws.
Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Similar Job Opportunities
Skills, education and keywords
Skills: Spanish, English, Driver's License.
Education: High School diploma or GED preferred.
Frequently asked questions about Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams
What does a Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams do?expand_more
Day-to-day, the Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams will assist customers in person and over the phone by determining needs and presenting appropriate products; process sales transactions accurately and consistent with policies and procedures; tint and mix products to customer specifications; and pull appropriate products from the sales floor or warehouse.
What are the requirements for this Bilingual Customer Service Specialist (Spanish) role?expand_more
To qualify for the Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams position, applicants should have: Must be at least 18 years of age; Must be legally authorized to work in the country of employment; Must be able to read, write, comprehend, and communicate in English; Must be able to read, write, comprehend, and communicate in Spanish; Must have a valid, unrestricted Driver's License; and High School diploma or GED preferred.
Where is the Bilingual Customer Service Specialist (Spanish) role at Sherwin-Williams located?expand_more
Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams is based in 695, Hyder Street, Fairview, Anchorage, 99501, United States. This is a on-site role.