Bilingual Claims Service Specialist

About GEICO

At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed customer expectations while making a real impact through our shared purpose. Our mission is to protect people when they need it most, constantly evolving to stay ahead of their needs.

We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Our teams are led by supportive leaders driven by performance excellence and unified under a shared purpose. We value different perspectives and maintain an atmosphere free from discrimination and harassment, ensuring every associate can be productive and work to the best of their ability.

About the Role

Claim your career growth as a Bilingual Claims Service Specialist at GEICO's Richardson, TX office and be a part of one of the fastest-growing auto insurers in the United States. This role is ideal for motivated individuals who are solution-oriented and empathetic to the needs of customers.

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist Spanish-speaking policyholders during critical moments, such as after an accident. As a Bilingual Claims Service Specialist, you will collect facts about accidents, investigate claim details, and gather statements from involved parties. Your patience, support, and attention to detail will help policyholders get back on the road as quickly as possible.

GEICO provides the space and grace to explore your abilities and learn new ones. We favor a culture of "internal promotions," offering abundant opportunities to advance professionally and be rewarded for hard work and perseverance. This opportunity is particularly well-suited for students, future students, and aspirants who value continuous learning and the challenge of expanding their knowledge of the insurance industry.

Work Model

This is a hybrid role. Training is 100% in-office in Richardson, Texas, for 6–9 months. Post-training, the schedule consists of 4 days in the office and 1 day working from home.

Hiring Process & Application

If you have an active Adjusters insurance license, you may be eligible for a $1,500 sign-on bonus; please ask your recruiter for more details. To start your journey, reach out to a recruiter to discuss how your passion for helping others can make a difference at GEICO.

Note: At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Equal Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and perform the essential functions of the job.