Banquet Captain
Not Disclosed•Full-TimeOn-site
location_onNorthwestern Memorial Hospital, 251, East Huron Street, Magnificent Mile, Near North Side, Chicago, North Chicago Township, Cook County, Illinois, 60611, United States
About the Team
Hotel EMC2 is part of a uniquely different hospitality management company that innovates businesses by leveraging a diverse range of dynamic leaders with decades of industry expertise. We are committed to providing distinct, engaging, and unforgettable service experiences that are truly aligned with the values and lifestyles of our guests. Our people are our most important asset, and we are genuine and humble in our service approach, embracing the diversity of our team which mirrors the diversity of the guests we serve.
We relentlessly pursue the finest talent, trends, and ambiances to create extraordinary experiences. A deep passion for exceptional customer service creates engagement and loyalty, while innovative programming and perpetual development keep us fresh and relevant. We embrace emergent technology to drive cost control, flawless operations, marketing, customer relationship management, entertainment, and online engagement with our guests.
About the Role
The Banquet Captain is responsible for overseeing the execution of banquet and event services to ensure an exceptional guest experience that aligns with the innovative and elevated standards of Hotel EMC2. As a leader within the Food & Beverage department, you will serve as the primary point of contact during events, ensuring seamless service delivery that reflects the Autograph Collection brand.
In this role, you will lead and supervise banquet staff, coordinating event logistics with the Event Sales Manager. Your day involves conducting pre-event briefings to review details and menu items, assigning duties based on event needs, and maintaining a visible, active presence on the floor. You will ensure all functions are set up according to Banquet Event Orders (BEOs) and client specifications, overseeing event flow, timing, and transitions to maintain a smooth guest experience. You will also address guest needs and concerns promptly, ensuring service standards are met or exceeded while collaborating with culinary, sales, and operations teams.
Benefits & Culture
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Offerings include medical, dental, and vision plans, paid time off, a 401(k) retirement plan with employer contributions, and various insurance options. We also provide commuter benefits and pet insurance options. Please note that eligibility for certain benefits may vary depending on your employment status.
Application Instructions
Interested candidates should apply directly through the company portal. Detailed information regarding plan summaries and enrollment instructions will be provided during the onboarding process.
Work location
Work model: On-site
Northwestern Memorial Hospital, 251, East Huron Street, Magnificent Mile, Near North Side, Chicago, North Chicago Township, Cook County, Illinois, 60611, United States
Chicago, Illinois
Key Responsibilities
- check_circleLead and supervise banquet team members during events to ensure service standards are met
- check_circleServe as the main point of contact for clients and internal teams during events
- check_circleEnsure all banquet functions are set up according to Banquet Event Orders and client specifications
- check_circleOversee event flow, timing, and transitions to maintain a smooth guest experience
- check_circleTrain, mentor, and motivate banquet staff to uphold service standards
- check_circleAssign duties and responsibilities to team members based on event needs
- check_circleConduct pre-event briefings with staff to review event details and service expectations
- check_circleCollaborate with culinary, sales, and operations teams for successful event execution
Requirements
- verified2-3 years of banquet or hospitality leadership experience
- verifiedStrong knowledge of food & beverage service standards
Nice to Have
2-3 years of banquet or hospitality leadership experience
Benefits & Perks
check_circleMedical Plans: Choice of three plans to meet healthcare needscheck_circleDental Plans: Two options for dental coveragecheck_circleVision Insurance: Coverage for routine eye care and eyewearcheck_circlePaid Time Off (PTO): To support work-life balance401(k) Retirement Plan: Plan for your future with employer contributions
Similar Job Opportunities
Frequently asked questions about Banquet Captain at DreamWeaver Homes
What does a Banquet Captain at DreamWeaver Homes do?expand_more
In this Banquet Captain at DreamWeaver Homes role, you will lead and supervise banquet team members during events to ensure service standards are met; serve as the main point of contact for clients and internal teams during events; ensure all banquet functions are set up according to banquet event orders and client specifications; and oversee event flow, timing, and transitions to maintain a smooth guest experience.
What are the requirements for this Banquet Captain role?expand_more
DreamWeaver Homes is looking for candidates who meet the following requirements: 2-3 years of banquet or hospitality leadership experience; and Strong knowledge of food & beverage service standards.
Where is the Banquet Captain role at DreamWeaver Homes located?expand_more
Banquet Captain at DreamWeaver Homes is based in Northwestern Memorial Hospital, 251, East Huron Street, Magnificent Mile, Near North Side, Chicago, North Chicago Township, Cook County, Illinois, 60611, United States. This is a on-site role.
Is this Banquet Captain job remote, hybrid, or on-site?expand_more
DreamWeaver Homes has listed this Banquet Captain role as on-site.
How much experience is required for this Banquet Captain role?expand_more
Banquet Captain at DreamWeaver Homes typically requires 2–3 years of relevant experience at the mid level level.
What category does the Banquet Captain role belong to?expand_more
Banquet Captain at DreamWeaver Homes is part of the hospitality & catering job category on Recrutus.
About DreamWeaver Homes
DreamWeaver Homes is a construction firm based in Lansdale, Pennsylvania, that specializes in manufacturing light-gauge steel panel housing systems. The company utilizes advanced CAD/CAM fabrication technology to create precision-engineered components designed to be faster to assemble, more cost-efficient, and more environmentally sustainable compared to traditional building methods. This approach targets residential developers and builders seeking durable, modern housing solutions that align with established structural and economic standards.
The company's methodology is supported by extensive research from major organizations, including the U.S. Department of Housing and Urban Development, which has validated cold-formed steel as a superior residential construction method. Independent studies from the University of California San Diego Jacobs School of Engineering and CSIRO in Australia have further confirmed the technology's reliability. These institutions documented that light-gauge steel structures can withstand severe seismic events and fire conditions that typically compromise wood-frame alternatives, while offering clear efficiency advantages over concrete.
DreamWeaver Homes leverages this proven technology to meet documented market demand. By delivering components that combine structural integrity with construction speed, the company provides a reliable alternative for the residential sector. The firm operates with a focus on delivering validated engineering solutions to the housing industry.
Browse more roles: All DreamWeaver Homes jobs, hospitality & catering jobs on Recrutus.