AWS Amazon Connect Sales Architect

About the Team

The AWS Practice at Accenture is home to the company's deepest AWS experts, supporting over 1,500 certified AWS architects globally. As the AWS SWAT team, we are responsible for Accenture's most complex AWS projects and provide the delivery capability for the Accenture AWS Business Group (AABG). AABG maintains the deepest relationship Amazon Web Services has with any partner in the ecosystem. By joining this group, you become part of Accenture's most talented AWS practitioners, working in an innovative and collaborative environment to lead the world's largest enterprises on the path to native cloud transformation and serverless architectures.

About the Role

This role is designed for a seasoned technology leader with deep expertise in Amazon Connect and the broader AWS ecosystem. You will drive contact center modernization initiatives, leading cross-functional teams to deliver enterprise-grade solutions that enhance customer experiences through scalable, secure, and intelligent cloud platforms. Your mission is to lead the end-to-end delivery of Amazon Connect-based solutions, overseeing design, architecture, and implementation across key AWS services such as Lambda, Lex, S3, and Contact Lens.

Beyond technical execution, you will mentor development teams and ensure alignment with business goals. You will collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience. This position offers an unparalleled opportunity to grow and advance by delivering innovative work at the scale of Accenture's capabilities and client engagements, helping transform leading organizations and communities around the world.

Hiring Process

Accenture is committed to a fair and transparent hiring process. If you are hired, you will be asked to participate in our reasonable accommodation process should you require accommodation to perform the essential functions of your role. For specific details on how we process your data during the recruiting and hiring process, please refer to Accenture's Recruiting and Hiring Statement.

Equal Opportunity & Culture

At Accenture, we believe that no one should be discriminated against because of their differences. Our rich diversity makes us more innovative, competitive, and creative, helping us better serve our clients and communities. We are an Equal Opportunity Employer and Affirmative Action Employer of Veterans/Individuals with Disabilities, committed to providing veteran employment opportunities.

All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by law. We do not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own pay or the pay of another employee. For more details, please view the Accenture Equal Opportunity Statement.