AWS Amazon Connect Sales Architect

About the Team

The AWS Practice at Accenture is home to the company's deepest AWS experts, supporting over 1,500 certified AWS architects globally. As the AWS SWAT team, we are responsible for Accenture's most complex AWS projects and provide delivery capabilities for the Accenture AWS Business Group (AABG). The AABG maintains the deepest relationship Amazon Web Services has with any partner in the ecosystem. By joining this group, you will work alongside smart people across industry, specialist organizations, and technology groups to drive innovation and define new customer experiences. This is an opportunity to lead the world's largest enterprises on the path to native cloud transformation and serverless architecture in an innovative, collaborative environment.

About the Role

You will step up to the next level of technology expertise as a seasoned leader driving contact center modernization initiatives. In this role, you will lead the end-to-end delivery of Amazon Connect-based solutions, overseeing design, architecture, and implementation across the AWS ecosystem. You will manage cross-functional teams to deliver enterprise-grade, scalable, secure, and intelligent cloud contact center platforms that enhance customer experiences. Your day-to-day involves mentoring development teams, collaborating with stakeholders to drive innovation, and ensuring alignment with business goals. You will also lead proposal responses to client RFPs, identify emerging market demands, and nurture talent to meet evolving technology needs. This role offers the chance to work on complex transformation programs, engaging with clients for solution design, requirement analysis, and delivering regular demos to stakeholders.

Hiring Process

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Our Culture & Commitment

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