AVP, Portfolio Credit Manager

About the Role

This position supports the credit risk management of Travel Cobrand portfolios at Synchrony. You will serve as a key partner to retail clients, client teams, and internal stakeholders, driving the identification and management of consumer credit risk across the entire cardholder life-cycle. Through data gathering and advanced analytics, you will provide the insights necessary to balance portfolio growth with safety and soundness.

Your work will involve preparing and presenting client-facing and leadership reports to facilitate informed decision-making. As a leader in the organization, you will champion strategies that manage credit and fraud risk, utilizing champion/challenger methodologies to enhance performance. You will also coordinate multisite and country resources to ensure the accuracy of monthly management information system (MIS) reporting and align planning cycles with client teams.

Our Way of Working

At Synchrony, we offer flexibility in how you work. You have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities, such as regular business or team meetings, training, and culture events. Please note that Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Our Culture and Commitment

When you join us, you become part of an inclusive culture where your individual skills, experience, and voice are not only heard but valued. Together, we are building a future where everyone can belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

We are proud to have an award-winning culture for all. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Hiring Process and Accommodations

Legal authorization to work in the U.S. is required for this position; we will not sponsor individuals for employment visas. As part of the onboarding process, candidates must be willing to take a drug test, submit to a background investigation, and submit fingerprints.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job or to perform your job, please contact our Career Support Line at 1-866-301-5627 (available 8am – 5pm Monday to Friday, Central Standard Time). Representatives can discuss your specific situation regarding changes to the application process, alternate document formats, sign language interpreters, or specialized equipment.