Associate Clinical Account Specialist (Bismarck, ND)
Not Disclosed•Full-TimeOn-site
location_on2264, East Bismarck Expressway, Bismarck, Burleigh County, North Dakota, 58504, United States
About Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. We respect the diversity and dignity of our employees and recognize their merit.
About the Cardiovascular Team
Fueled by innovation at the intersection of biology and technology, our Cardiovascular team is developing the next generation of smarter, less invasive, more personalized treatments. We are reimagining how we heal by developing leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure, and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness.
About the Role
The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training fellowship designed for individuals with little to no electrophysiology (EP) experience. This role serves as a gateway to becoming a Clinical Account Specialist (CAS). Upon successful graduation from the program, you will be promoted to the CAS level.
As a CAS, you will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of our systems and catheter equipment (e.g., The CARTO® System, associated software modules, and RF generator) during case procedures within an assigned geography. Your work will directly support the team in meeting and exceeding business goals while collaborating with local teams, field trainers, and site trainers to maintain open lines of communication.
The Hiring Process
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here is what you can expect:
- Application Review: We will carefully review your CV to see how your skills and experience align with the role.
- Getting to Know You: If there is a good match, you will be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
- Interviews with the Team: If you move forward, you will meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
- Staying Informed: Our recruitment team will keep you updated and make sure you know what to expect at each step.
- Final Steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we will also invite you to share feedback in a short survey to help us continue improving the experience for future candidates.
Equal Opportunity & Accessibility
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
We are committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via our careers website, or internal employees can contact AskGS to be directed to your accommodation resource.
Work location
Work model: On-site
2264, East Bismarck Expressway, Bismarck, Burleigh County, North Dakota, 58504, United States
Bismarck, North Dakota
Key Responsibilities
- check_circleAttend all portions of the ACAS fellowship training program without exception
- check_circleEngage in dialogue with internal and external business partners to formulate solutions
- check_circleRespond daily to requests via email and voicemail
- check_circleFollow company guidelines related to health, safety, and environmental practices
- check_circleUnderstand EP lab dynamics including physicians, nurses, technicians, and administrators
- check_circleDrive collaboration and maintain open communication with local teams and support staff
- check_circlePrioritize and respond to requests in a high-stress environment while maintaining composure
- check_circleAdhere to all federal, state, local, and company compliance regulations and policies
Requirements
- verifiedBachelor's degree OR 2 years related experience with Associate's degree OR 1 year EP mapping experience with Associate's degree OR graduate from accredited program/industry prep school with Bachelor's OR US military exit with Associate's degree
- verifiedValid US driver's license
- verifiedAbility to travel up to 40%
- verifiedNo work visa sponsorships or OPT/CPT accepted
Nice to Have
Bachelor's or Master's degree in Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry (Polymers/Materials Science), Computer Science, Engineering (Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering), Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, or Technical Design (Industrial Design/Product Design).
