Assistant Manager

About the Role

The Assistant General Manager (AGM) serves as a critical leader in the store, with a clear path to developing into a full Store Leader. This role exists to ensure operational excellence and deliver an exceptional guest experience, even in the absence of the General Manager.

In this position, you will support shift-level operations, drive sales performance, and uphold brand standards. You will play a key role in growing the store's annual sales and profit while ensuring the physical environment and team performance consistently meet company expectations. Beyond daily operations, you will act as a brand ambassador, consistently educating and engaging both the community and store guests on all products and services.

Our Culture and Values

We are committed to a culture where vision, mission, and values are not just stated but lived daily. As an AGM, you will be expected to demonstrate resilient leadership, adapting swiftly to change and ambiguity with confidence. We believe in accountability, effective communication, and the power of inspiring others to excel. Your role involves recognizing outstanding performance, mentoring team members, and fostering an environment where talent is developed and rewards are given for great work.

Hiring Process

Candidates selected for an interview will be evaluated on their ability to lead shifts, manage service issues, and align with our core values of resilience and results-driven strategy. The process focuses on identifying individuals who can effectively communicate, strategize, and serve as a positive influence on the team.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.