Assistant Manager

About Caribou Coffee

At Caribou Coffee, we create day-making experiences that spark a chain reaction of GOOD! Our purpose is simple: focus on what's really important around here – TEAM, GUEST, BUSINESS! We are looking for individuals ready to work somewhere they can be themselves while making an impact on their community, creating life-long relationships, and serving the best coffee around. If you are ready to join our herd and be part of the 'Bou Crew, we want to hear from you.

About the Role

The Assistant General Manager (AGM) is a GROWTH role designed to develop future leaders who think strategically about the store and globally about the future of the district and Caribou as a whole. This position requires individuals to step into leadership with an insatiable hunger for development and growth. You will work in partnership with the General Manager in all facets to run the store and make a meaningful impact on the team and community.

As an AGM, you will be the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction and teaching the team to do the same. You will champion an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving, and team motivation. Your role involves taking ownership of hitting sales goals through the connection between speed and service, while resolving problems with calm, professionalism, and emotional maturity.

You will develop a broad understanding of the Profit & Loss statement by connecting day-to-day behaviors to end results. From organizing administrative tasks to controlling inventory and waste, you will think holistically about the success of the store, focusing not just on your shift, but on the next one and beyond. You will bring the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love. As a relentless culture champion, you will bring the purpose and values to life in every interaction, leading with a global view of the Caribou brand and seeking to win the game of creating day-making experiences.

Hiring Process

To apply, please submit your application to join our team. We are committed to finding the right fit for our culture and mission.

Equal Opportunity Employer

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment. We prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.