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  1. Home
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  3. hospitality & catering
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  5. Assistant Front Office Manager
Vail Resorts logo

Assistant Front Office Manager

Not Disclosed•Full-TimeOn-site

location_on160, South Pine Street, Breckenridge, Summit County, Colorado, 80424, United States

Apply Now

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

About the Role

The Assistant Front Office Manager at Gravity Haus, Breckenridge, is responsible for assisting with the day-to-day leadership of the Front Desk, Bell, and Valet departments. This position ensures smooth daily operations, exceptional guest service, adherence to brand standards, and effective financial oversight. A strong leader and team player, you will set high service standards, foster a positive team environment, and collaborate closely with executive and departmental leadership.

Hiring Process

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Equal Opportunity

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Work location

Work model: On-site

location_on

160, South Pine Street, Breckenridge, Summit County, Colorado, 80424, United States

Breckenridge, Colorado

Key Responsibilities

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check_circle
Provide training, mentorship, and performance management for front office staff
  • check_circleManage guest billing processes, third-party reservations, and extranet systems
  • check_circleResolve escalated guest issues using service recovery techniques to ensure satisfaction
  • check_circleCollaborate cross-functionally with Housekeeping, Facilities, and Revenue Management
  • check_circleOversee implementation of safety procedures and emergency protocols
  • check_circlePrepare and manage departmental payroll, financial forecasting, and inventory reporting
  • check_circleLead and manage daily operations of Front Office, Bell, Valet, and Guest Services teams
  • check_circleMaintain accurate schedules and staffing levels while managing labor and operating budgets
  • check_circleAct as Manager on Duty to respond to service disruptions and property concerns
  • check_circleLead welcoming and recognition of VIP guests and coordinate personalized service
  • Requirements

    • verifiedHotel/resort front office management or supervisory experience
    • verifiedStrong written and verbal communication skills
    • verifiedAdvanced skills in Microsoft Office (Word, Excel, Outlook)
    • verifiedValid U.S. Driver's License with a clean driving record
    • verifiedMinimum age 18 years
    • verifiedBachelor's degree in Hospitality, Business, or related field (preferred)
    • verified3 Years of Hotel or like experience (preferred)
    • verifiedFamiliarity with hotel systems - MEWS (preferred)
    • verifiedKnowledge of CPOR and departmental financial planning (preferred)

    Nice to Have

    Bachelor's degree in Hospitality, Business, or related field. Experience at a full-service branded hotel or resort. Prior experience with luxury hotel environments. Familiarity with hotel systems - MEWS. 3 Years of Hotel or like experience. Knowledge of CPOR and departmental financial planning.

    Benefits & Perks

    check_circleFree Epic passes for employeescheck_circleFree ski and snowboard lessonscheck_circle40% retail discountscheck_circleEmployee discounts on lodging, food, gear, and mountain shuttlescheck_circle401(k) Retirement Plancheck_circleEmployee Assistance Programcheck_circleReferral Programcheck_circleHealth, Medical, Dental, and Vision Insurance planscheck_circleFree ski passes for dependentscheck_circleCritical Illness and Accident plans
    Vail Resorts cover image
    Vail Resorts logo
    Company

    Vail Resorts

    Industry

    Hospitality

    Headquarters

    Broomfield, CO

    Open Roles

    8

    (NYSE: MTN) Experience of a Lifetime.

    Vail Resorts operates premier destination and local ski resorts globally, including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, and international locations in Switzerland and Australia. The company, headquartered in Broomfield, CO, introduced the industry-transforming Epic Pass in 2016 and is publicly traded on the New York Stock Exchange (NYSE: MTN). With 42 resorts across four countries, Vail Resorts also manages RockResorts, a collection of luxury hotels near its mountain destinations, and the Grand Teton Lodge Company in Wyoming. Its retail division, Vail Resorts Retail, operates over 250 North American locations offering equipment rentals and sales. The company prioritizes sustainability through its EpicPromise initiative, aiming for a zero net operating footprint by 2030 while supporting employee development and community engagement. For job seekers, Vail Resorts offers roles across hospitality, retail, and resort operations, with benefits including discounted retail purchases, wellness programs, and employee ski pass incentives. Positions range from entry-level to specialized roles, emphasizing guest service training through its Epic Service program. Candidates can explore opportunities to work in mountain communities, interact with global visitors, and access career growth within the hospitality and outdoor recreation sectors. Learn more about Vail Resorts’ operations and sustainability goals at www.VailResorts.com, or visit www.EpicPass.com for resort and pass information.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    3+ yrs (Mid Level)

    Education

    Bachelor's degree in Hospitality, Business, or related field preferred

    Job Type

    Full-Time

    Skills Required

    Microsoft OfficeWordExcelOutlookMewsCpor
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL-A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility