Administrative Support Officer
Not Disclosed•Full-TimeOn-site
location_onChick-fil-A, 13962, Route 50, Sully Plaza, Chantilly, Fairfax County, Virginia, 20151, United States
About the Team
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you will be part of a high-performing group dedicated to our customers' missions and driven by a higher purpose: to ensure the safety of our nation. We foster a culture of integrity and an environment of trust, valuing the unique contributions every employee brings to our company and our customers.
About the Role
The Administrative Support Officer serves as a comprehensive support expert, managing moderately complex to specialized customer requirements across the organization. This role is designed for an adaptable professional who can solve problems and work with minimal supervision in a dynamic environment. You will act as the primary point of contact for specialized customer requests, managing end-to-end support processes and developing effective working relationships within customer communities.
In this position, you will apply critical thinking to address non-routine cases and analyze data to improve workflow efficiency. You will also support the development of training sessions and identify areas for process improvement to enhance customer satisfaction. The role requires handling items weighing up to 50 pounds and managing the intake, processing, and deconfliction of various forms and authorization memos in a time-sensitive environment.
Hiring Process
This position is contingent on funding and may not be filled immediately. However, it is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
Equal Opportunity
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Work location
Work model: On-site
Chick-fil-A, 13962, Route 50, Sully Plaza, Chantilly, Fairfax County, Virginia, 20151, United States
Chantilly, Virginia
Key Responsibilities
- check_circleServe as primary point of contact for specialized customer requests and manage end-to-end support processes
- check_circleResolve complex customer issues by integrating multiple disciplines and utilizing creative problem-solving
- check_circleAnalyze data and trends to improve workflow efficiency and service quality
- check_circleOrganize and maintain electronic and physical files ensuring adherence to record-keeping standards
- check_circleDraft, review, and edit documents including reports and official correspondence for clarity and professionalism
- check_circleSupport development and facilitation of training sessions for customers on assigned work unit processes
- check_circleManage intake, processing, and deconfliction of forms and authorization memos in time-sensitive environments
Requirements
- verifiedTS/SCI with Polygraph clearance
- verifiedMinimum of five years of experience in administrative roles
- verifiedHS Diploma
- verifiedProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Nice to Have
Experience within the federal sectors.
Benefits & Perks
check_circleUnique flexible time off benefitcheck_circleAccess to robust learning resources
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Skills, education and keywords
Skills: Microsoft Office Suite, Word, Excel, Powerpoint, Outlook, Ts/sci, Polygraph.
Education: High School Diploma required.
Frequently asked questions about Administrative Support Officer at CACI International Inc
What does a Administrative Support Officer at CACI International Inc do?expand_more
A Administrative Support Officer at CACI International Inc is responsible for the following: Serve as primary point of contact for specialized customer requests and manage end-to-end support processes; Resolve complex customer issues by integrating multiple disciplines and utilizing creative problem-solving; Analyze data and trends to improve workflow efficiency and service quality; and Organize and maintain electronic and physical files ensuring adherence to record-keeping standards.
What are the requirements for this Administrative Support Officer role?expand_more
CACI International Inc is looking for candidates who meet the following requirements: TS/SCI with Polygraph clearance; Minimum of five years of experience in administrative roles; HS Diploma; and Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Where is the Administrative Support Officer role at CACI International Inc located?expand_more
Administrative Support Officer at CACI International Inc is based in Chick-fil-A, 13962, Route 50, Sully Plaza, Chantilly, Fairfax County, Virginia, 20151, United States. This is a on-site role.
Is this Administrative Support Officer job remote, hybrid, or on-site?expand_more
CACI International Inc has listed this Administrative Support Officer role as on-site.
How much experience is required for this Administrative Support Officer role?expand_more
Administrative Support Officer at CACI International Inc typically requires 5+ years of relevant experience at the mid level level.
What skills do you need for the Administrative Support Officer role at CACI International Inc?expand_more
Key skills for Administrative Support Officer at CACI International Inc include Microsoft Office Suite; Word; Excel; Powerpoint; Outlook; Ts/sci; and Polygraph.
What education is required for Administrative Support Officer at CACI International Inc?expand_more
Educational requirements for this role: High School Diploma required.
What category does the Administrative Support Officer role belong to?expand_more
Administrative Support Officer at CACI International Inc is part of the admin job category on Recrutus.
About CACI International Inc
CACI International Inc., a Reston, Virginia-based IT services and IT consulting firm, provides specialized expertise and technology solutions to address critical national security challenges. With a team of 27,000 professionals, the company supports government and defense clients through innovative approaches to complex problems. Operating within the IT services industry, CACI emphasizes a culture of integrity and operational excellence, reflected in its recognition as a Fortune World’s Most Admired Company. The organization is listed among the Fortune 500 Largest Companies and is included in the Russell 1000 Index and S&P MidCap 400 Index. CACI prioritizes diversity and inclusion, maintaining an equal opportunity employment policy that welcomes candidates from all backgrounds, including females, minorities, protected veterans, and individuals with disabilities. For further details, visit the company’s website.
Browse more roles: All CACI International Inc jobs, admin jobs on Recrutus.