Account Protection Quality Control Analyst
Not Disclosed•Full-TimeHybrid
location_onValley Automotive, 1639, North 40th Street, Camelback East, Phoenix, Maricopa County, Arizona, 85008, United States
About the Role
The QC Analyst serves as a critical guardian of the credit union's fraud and AML/BSA program. This position goes beyond simple review; it ensures that every alert, investigation, and Suspicious Activity Report (SAR) meets rigorous regulatory expectations and internal standards. By acting as a liaison between retail and member-facing departments, the analyst bridges the gap between operational execution and compliance strategy.
In this role, you will not only validate the accuracy of investigative work but also actively shape the team's capabilities. You will provide coaching to investigators, identify emerging fraud trends, and prepare high-level reporting for senior leadership. The position requires a balance of analytical rigor and interpersonal skill, as you will support training efforts, handle sensitive cases, and serve as a subject matter resource for frontline teams navigating complex fraud prevention protocols.
Work location
Work model: Hybrid
Valley Automotive, 1639, North 40th Street, Camelback East, Phoenix, Maricopa County, Arizona, 85008, United States
Phoenix, Arizona
Key Responsibilities
- check_circlePerform detailed quality control reviews of fraud and AML alerts, cases, and SARs
- check_circleValidate investigator documentation, analysis, and supporting evidence for compliance
- check_circleProvide coaching and feedback to investigators to improve quality and analytical rigor
- check_circleCompile monthly QC reporting and identify emerging fraud and AML trends for leadership
- check_circleAssist in preparing documentation and evidence for internal audits and regulatory examinations
- check_circleAct as a liaison between retail and member-facing departments to ensure process alignment
- check_circleDevelop and deliver fraud and AML training to credit union staff and new hires
- check_circleMaintain accurate job aids, guides, and procedural documents for AP and BSA teams
Requirements
- verifiedHigh School diploma or GED
- verifiedFive (5) years of similar or related experience in BSA/AML compliance, fraud investigations, or financial crimes risk management within a financial institution
- verifiedStrong understanding of investigative processes, SAR requirements, and regulatory expectations
- verifiedProficiency in Word, Excel, and PowerPoint
- verifiedProfessional certifications such as CAMS, CFE, or similar (preferred)
- verifiedExperience in quality control, audit, or assurance functions (preferred)
- verifiedFamiliarity with credit union operations, fraud systems, and case management tools (preferred)
Nice to Have
Professional certifications such as CAMS, CFE, or similar. Experience in quality control, audit, or assurance functions. Familiarity with credit union operations, fraud systems, and case management tools.
Similar Job Opportunities
Skills, education and keywords
Skills: Bsa, Aml, Fraud, Sar, Word, Excel, Powerpoint, Cams, Cfe.
Education: High School diploma or GED required.
Frequently asked questions about Account Protection Quality Control Analyst at Arizona Financial Credit Union
What does a Account Protection Quality Control Analyst at Arizona Financial Credit Union do?expand_more
In this Account Protection Quality Control Analyst at Arizona Financial Credit Union role, you will perform detailed quality control reviews of fraud and aml alerts, cases, and sars; validate investigator documentation, analysis, and supporting evidence for compliance; provide coaching and feedback to investigators to improve quality and analytical rigor; and compile monthly qc reporting and identify emerging fraud and aml trends for leadership.
What are the requirements for this Account Protection Quality Control Analyst role?expand_more
To qualify for the Account Protection Quality Control Analyst at Arizona Financial Credit Union position, applicants should have: High School diploma or GED; Five (5) years of similar or related experience in BSA/AML compliance, fraud investigations, or financial crimes risk management within a financial institution; Strong understanding of investigative processes, SAR requirements, and regulatory expectations; Proficiency in Word, Excel, and PowerPoint; Professional certifications such as CAMS, CFE, or similar (preferred); and Experience in quality control, audit, or assurance functions (preferred).
Where is the Account Protection Quality Control Analyst role at Arizona Financial Credit Union located?expand_more
Account Protection Quality Control Analyst at Arizona Financial Credit Union is based in Valley Automotive, 1639, North 40th Street, Camelback East, Phoenix, Maricopa County, Arizona, 85008, United States. This is a hybrid role.
Is this Account Protection Quality Control Analyst job remote, hybrid, or on-site?expand_more
Arizona Financial Credit Union has listed this Account Protection Quality Control Analyst role as hybrid.
How much experience is required for this Account Protection Quality Control Analyst role?expand_more
Account Protection Quality Control Analyst at Arizona Financial Credit Union typically requires 5+ years of relevant experience at the mid level level.
What skills do you need for the Account Protection Quality Control Analyst role at Arizona Financial Credit Union?expand_more
Key skills for Account Protection Quality Control Analyst at Arizona Financial Credit Union include Bsa; Aml; Fraud; Sar; Word; Excel; Powerpoint; and Cams.
What education is required for Account Protection Quality Control Analyst at Arizona Financial Credit Union?expand_more
Educational requirements for this role: High School diploma or GED required.
What category does the Account Protection Quality Control Analyst role belong to?expand_more
Account Protection Quality Control Analyst at Arizona Financial Credit Union is part of the accounting & finance job category on Recrutus.
About Arizona Financial Credit Union
Arizona Financial Credit Union operates as a banking institution headquartered in Phoenix, Arizona, delivering consumer and small business financial services to over 145,000 members across the state. The organization serves individuals and business owners in ten specific counties: Coconino, Gila, La Paz, Maricopa, Mohave, Navajo, Pima, Pinal, Yavapai, and Yuma. Its mission focuses on strengthening local economies within these regions by providing accessible financial solutions tailored to community needs.
The credit union offers a blend of traditional branch banking and digital convenience, featuring mobile applications and access to more than 30,000 ATMs nationwide. Members benefit from 24/7 live customer support and local expertise that facilitates swift decision-making. As an SBA Preferred Lending Partner, the institution supports business growth by providing rapid loan approvals designed to keep operations moving forward. This approach combines the ease of service found in larger banks with the personalized attention of a local entity, ensuring financial stability for its diverse membership base in the Valley and beyond.
Browse more roles: All Arizona Financial Credit Union jobs, accounting & finance jobs on Recrutus.