
location_onDePaul University – Loop Campus, 1, East Jackson Boulevard, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60604, United States
Resolute Management, Inc. is a Third-Party Administrator specializing in complex environmental, asbestos, and latent type insurance claims. As an affiliate of the Berkshire Hathaway group of insurance companies, we offer employees the stability and resources of a large organization combined with the friendly, approachable atmosphere of a small company.
Our headquarters are located in Boston, MA, with additional offices in Chicago, Philadelphia, and Stamford, CT.
The Direct Claims Associate Account Manager serves as a pivotal link in our claims resolution process, operating under supervision to monitor, review, and coordinate activities surrounding environmental, asbestos, and latent claims. This role is essential for ensuring the accurate resolution of coverage issues and the establishment of adequate reserves.
In this position, you will analyze and investigate new loss notices and claim tenders, working closely with policy search teams to locate relevant coverage documentation. You will be responsible for positioning claims under primary, umbrella, and excess coverage frameworks while coordinating the retention of defense counsel with internal and external stakeholders. Your day-to-day involves collaborating with insured parties, defense counsel, and other carriers to establish defense strategies and proactively manage case resolution, including participation in mediations. Additionally, you will work with the reinsurance department to manage account updates and inquiries, collaborate with in-house legal teams on declaratory judgment actions, and ensure timely processing of payments with proper allocation across policies.
We foster a collaborative and cooperative office environment where strong interpersonal skills and attention to detail are valued. We seek individuals who can effectively multi-task, deal with interruptions, and execute good judgment in sensitive situations while meeting strict deadlines. Our team prides itself on clear verbal and written communication, ensuring information is imparted concisely and accurately.
Resolute Management, Inc. is an equal opportunity employer committed to building a diverse and inclusive workforce. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability status, or veteran status.
Work model: On-site
DePaul University – Loop Campus, 1, East Jackson Boulevard, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60604, United States
Chicago, Illinois
J.D. degree. CPCU or other industry designation. Independent Property and Casualty adjuster's license.