This hybrid role serves as a financial advocate for patients accessing complex specialty medications for serious conditions. The position involves investigating prescription benefits, securing insurance authorizations, and coordinating copay assistance or manufacturer programs to ensure patients can afford their treatments. Key responsibilities include navigating Medicare and Medicaid regulations, resolving insurance denials, and communicating sensitive financial information to patients and healthcare teams. The role appeals to those seeking to make a direct impact on patient care within a collaborative health system, offering opportunities to support vulnerable populations while developing expertise in pharmacy benefits and revenue cycle management.