The Community Relations Manager I role serves as a liaison between Astound and multifamily housing communities in the Lehigh Valley, New York, or Washington, DC areas. The position involves negotiating contract renewals for properties with 40 units or fewer, resolving resident service escalations, and fostering strong partnerships with property management teams. Key responsibilities include conducting property visits, reviewing performance scorecards, coordinating onboarding events, and delivering product training to ensure contract compliance and customer satisfaction. This opportunity appeals to candidates seeking a dynamic environment where they can advocate for community needs while driving business retention. The role offers a supportive culture focused on professional growth, comprehensive benefits, and the chance to make a tangible impact on local connectivity.