
The Front Desk Patient Services Representative role serves as the primary point of contact within a clinic, managing inbound and outbound communications, scheduling appointments, and overseeing patient check-in and check-out procedures. Key responsibilities include coordinating with medical teams to ensure smooth patient flow, handling requests from families and guardians, and providing administrative and clinical support. The position appeals to candidates seeking a mission-driven environment where trauma-informed care and cultural diversity are central to the organizational culture. The role requires a collaborative team member with strong organizational skills who can work independently and adapt to shifting priorities. This is an on-site position that may involve occasional evening or weekend availability and travel within the facility and community.
