The Smile Spa - Award Winning Dental Practice

The Dental Office Access Strategy and Experience Liaison role serves as the primary architect of the patient journey and practice productivity within a dental team. Key responsibilities include managing a white-glove patient experience from initial contact through pre-appointment logistics, strategically optimizing the clinical schedule to eliminate wait times, and advocating for treatment plans to drive patient engagement and growth. This position appeals to candidates with a hospitality mindset who enjoy solving operational puzzles to enhance both patient satisfaction and practice efficiency. The role emphasizes a collaborative culture focused on precision, persuasive communication, and delivering exceptional care without friction.