TestEquity LLC

The Customer Experience Specialist role supports the sales and support team by managing direct customer interactions across multiple channels. Key responsibilities include handling inbound phone calls, assisting with order placement and quotes, responding to inquiries via email and web chat, and performing general account management for smaller accounts. The position requires strong verbal and written communication skills, attention to detail, and experience with ERP systems and Microsoft Office. This opportunity appeals to individuals seeking a collaborative environment where they can directly impact customer satisfaction and product quality. The role is based on-site and requires full-time availability to meet productivity standards.