The Senior Customer Service Representative role at Saxco supports strategic accounts within the packaging industry, reporting to the Customer Success Manager. Key responsibilities include serving as the primary liaison for client inquiries, coordinating with internal teams to ensure timely and accurate order fulfillment, and managing inventory forecasts alongside contract execution. The position appeals to candidates seeking a supportive, inclusive culture that values innovation, continuous improvement, and employee well-being. The team fosters a collaborative environment where creativity is encouraged, and the company emphasizes community engagement. This full-time position offers flexibility to accommodate personal needs while providing opportunities for professional growth and skill development in a fast-paced distribution setting.