This IT Support Specialist role at DeSimone Consulting Engineering provides technical assistance to a global team of structural engineers and staff. Key responsibilities include resolving hardware and software issues, managing user accounts in enterprise systems like Office 365, and serving as the primary point of contact for helpdesk inquiries across on-site and remote locations. The position also involves configuring devices, maintaining knowledge base articles, and supporting new employee onboarding. The opportunity is appealing due to the chance to work alongside brilliant engineering minds on iconic global projects within a culture that values growth, collaboration, and mentorship. The role offers a flexible work environment and comprehensive benefits designed to support long-term professional success.