This full-time on-site role at the PHC Administrative Office in Des Moines involves serving as a bilingual Call Center Representative to support medical and dental clinics. The position requires answering incoming calls, scheduling appointments for various providers, and accurately updating patient records in the electronic health system. Key responsibilities include collecting payments, routing messages, and utilizing de-escalation techniques to ensure effective patient communication. The role is appealing due to PHC's strong commitment to employee development, with over 30% of open positions filled internally through promotions and transfers. The organization offers a comprehensive benefits package including paid time off, health insurance, and tuition reimbursement. This position operates Monday through Friday from 8 AM to 5 PM and requires fluency in both English and Spanish.