Pacific Office Automation

The Field Service Technician role is based in Medford, Oregon, supporting Pacific Office Automation's service team in maintaining document imaging and technology equipment. The position involves troubleshooting and repairing office machines such as copiers and printers, delivering high-quality technical support to customers, and managing service territories efficiently. This opportunity appeals to problem-solvers with a mechanical and electrical mindset, offering a collaborative team environment with a strong commitment to employee growth and long-term career development. The company provides comprehensive training and certification to keep pace with evolving technology, alongside a unique benefit package that includes a company car for both work and personal use. The role is onsite and focuses on fostering a diverse, inclusive culture where all voices are valued.

This on-site role within the Managed IT Services division at Pacific Office Automation involves serving as a trusted technical advisor for a portfolio of clients. The position requires managing client relationships, aligning IT strategies with business goals, and collaborating with internal teams to ensure effective technology utilization. Key responsibilities include developing technology roadmaps, conducting executive-level business reviews, and translating complex technical concepts into actionable business solutions. The role is appealing due to the company's strong commitment to employee growth, offering extensive training and certification opportunities in a collaborative environment. It provides a stable career path with a supportive culture that values diverse perspectives and long-term employee success.