The Collections Specialist I role is part of the Loss Mitigation team at a Credit Union, focusing on managing delinquent accounts and supporting members in financial distress. Key responsibilities include contacting members via phone and digital channels to resolve payment issues, developing repayment plans, and providing financial education resources to prevent future delinquencies. The position also requires accurate documentation of interactions, adherence to regulatory compliance, and collaboration with internal units to mitigate losses. This opportunity appeals to candidates seeking a mission-driven environment where professional growth and community prosperity are prioritized. The role offers a dynamic workplace culture that values integrity and diversity, with occasional travel required and a hybrid work arrangement involving both office and remote interactions.