This full-time Account Manager role for State, Local, and Education (SLED) sectors is based in California and focuses on managing critical government accounts for ID.me's digital identity platform. The position serves as the primary owner of a book of business, responsible for driving revenue growth through upselling and ensuring high retention rates by managing complex renewals and navigating government procurement processes. Key duties include leading executive business reviews, identifying expansion opportunities within existing agencies, and mitigating churn by monitoring political and budgetary shifts. The role appeals to candidates seeking a high-impact position within a mission-driven company committed to secure digital identity for all. It offers the opportunity to work in a collaborative, high-growth startup environment with a strong focus on strategic relationship building and professional development.