
The Manager, Email & SMS role at Harley-Davidson leads the strategy and execution of owned messaging channels across North America. This position oversees a team of specialists to drive subscriber growth, engagement, and commercial outcomes through personalized lifecycle campaigns. Key responsibilities include defining channel vision and KPIs, managing content and segmentation strategies, and leveraging data analytics to optimize customer journeys. The role involves collaborating with cross-functional partners and managing external vendor relationships to ensure operational excellence. This opportunity appeals to leaders who want to shape the evolution of a storied brand while working onsite in a culture that values innovation, inclusion, and the timeless pursuit of adventure.
