This full-time hybrid role combines front-desk reception duties with backup support for the Claims Department at a fifth-generation family insurance firm. The position involves greeting visitors, managing phone lines, handling mail, and maintaining office organization while serving as the first point of contact. In the claims capacity, the incumbent assists with intake, documentation, and client communication during absences or peak periods. The role appeals to detail-oriented individuals seeking a stable environment within a company that prioritizes integrity and long-term client relationships. The position offers the opportunity to work in a collaborative setting with a focus on customer service excellence across multiple regional offices.