Embassy Suites

This full-time Hotel Front Desk Agent role on the guest services team operates during the PM shift at an Embassy Suites by Hilton location. The position involves welcoming guests, managing check-in and check-out procedures, handling account information, and resolving customer complaints. Key responsibilities also include coordinating with housekeeping to ensure room readiness and managing incoming booking requests via phone and online systems. The role appeals to candidates seeking a high-energy environment with a strong culture of integrity, service, and teamwork. It offers opportunities for professional growth, skill development, and flexible scheduling within a supportive organization that invests in its employees.