The Front Desk Agent role serves as the primary point of contact for guests at a highly acclaimed boutique hotel in West Palm Beach. Key responsibilities include managing check-ins and check-outs, handling reservations, addressing guest inquiries and complaints, and coordinating with housekeeping and engineering teams to ensure service standards are met. The position requires maintaining front desk organization, monitoring key inventory, and providing concierge services during peak times. This opportunity is appealing due to the hotel's recognition as a top-rated destination in Florida, offering a dynamic work environment within a collaborative team. The role involves a flexible schedule to support 24-hour operations and provides access to comprehensive benefits including health insurance, paid time off, and retirement plans.