The Public Safety Communications Director leads Buncombe County's 24/7 emergency services center, which handles over 400,000 calls annually for multiple agencies. This onsite role involves supervising three managers and 79 staff while overseeing critical projects such as transitioning to a new Computer-Aided Dispatch system, implementing AI-based call-taking technology, and managing the NCLEA accreditation process. The position requires strategic planning, budget management, and ensuring compliance with federal and state regulations. The role appeals to candidates seeking to drive modernization in public safety infrastructure within a collaborative environment that values diversity and innovation. The position offers a robust benefits package including retirement contributions, health coverage, and relocation assistance, with a requirement for the incumbent to reside within a two-hour drive of the downtown Asheville facility.
