Telephony Platforms Jobs

The Referral Coordinator serves as the primary point of contact for participants, guiding them through triage, assessment, and care pathway selection within a health and social care environment. Key responsibilities include processing multi-channel referrals, conducting compassionate needs assessments, managing caseloads via case management systems, and encouraging engagement with virtual care platforms. The role requires accurate data capture, adherence to safeguarding protocols, and the delivery of brief interventions aligned with government guidelines. This position is appealing for its mission-driven focus on improving community health and supporting vulnerable individuals through behavior change. It offers a collaborative team environment with opportunities for continuous professional development and requires flexibility to accommodate various working hours.

This full-time receptionist role supports the corporate, area, or division office within Republic Services, a leader in environmental services. The position involves managing front-desk operations by answering incoming calls, greeting visitors, and directing inquiries to appropriate departments. Key responsibilities include routing mail, preparing routine correspondence, maintaining office supplies, and managing security badge inventory. The role appeals to candidates seeking a position within a company recognized for its high employee engagement, inclusive culture, and commitment to sustainability. The work arrangement is on-site, requiring interaction with both in-person visitors and telephone contacts.

This full-time Medical Case Manager role supports government and public sector clients within Sedgwick's Healthcare & Medical Services department. The position involves reviewing medical documentation, conducting virtual or on-site assessments, and developing individualized care strategies to facilitate recovery and return-to-work. Key responsibilities include collaborating with providers and claims adjusters to ensure appropriate care, educating stakeholders on treatment plans, and maintaining accurate case documentation. The role appeals to clinical professionals seeking a mission-driven environment where they can apply their expertise to improve public health outcomes. It offers a collaborative culture focused on professional growth, continuous learning, and the opportunity to make a meaningful impact on individuals and public programs.

This on-site Digital Content Specialist role within the marketing department at ASE Credit Union focuses on managing and optimizing digital content across multiple platforms to maintain a trustworthy online presence. Key responsibilities include collaborating with subject-matter experts to launch cohesive digital campaigns, publishing and refreshing social media posts while monitoring performance analytics, and managing sensitive online banking content including website updates and in-branch displays. The position also involves reviewing customer feedback and ensuring strict adherence to financial industry compliance and brand guidelines. The role appeals to candidates seeking a collaborative environment where they can apply their creativity and attention to detail within a regulated financial setting. It offers the opportunity to work closely with the VP of Digital Transformation and contribute to the organization's mission through high-quality content delivery.

This full-time Medical Assistant role supports the behavioral health clinical team at an ambulatory clinic in Ogden, Utah. The position involves gathering patient information under clinician direction, communicating effectively with patients via phone and in-person interactions, and collaborating with cross-functional teams to ensure high-quality care. The schedule offers a four-day workweek with flexible morning or afternoon shifts. The role is appealing for its focus on career advancement within a culture that values innovation and collaboration, allowing individuals to make a lasting impact on patient well-being while working in a supportive environment.

This IT Help Desk Support role at MV Transportation focuses on maintaining technology infrastructure within a fast-paced transit environment. The position requires managing desktop and server operations, supporting Trapeze reservation software, and handling network systems including VoIP and mobile data terminals. Key responsibilities include resolving helpdesk tickets, performing disaster recovery, managing local servers, and coordinating with client agencies and external vendors. The role appeals to candidates seeking a dynamic career where they can utilize specialized transit software skills while contributing to critical operational stability. The position involves close collaboration with client IT departments and offers opportunities to manage complex projects and vendor relationships.

The IT Help Desk Support role at MV Transportation focuses on maintaining technology infrastructure within a fast-paced transit environment. The position requires managing desktop and server operations, network maintenance, and providing specialized support for Trapeze reservation software and mobile data terminals. Key responsibilities include handling helpdesk tickets, managing domain controllers and SQL databases, supporting telephone systems, and coordinating with client agencies on IT projects. This opportunity appeals to candidates seeking a dynamic career where they can utilize their expertise in Windows systems, Active Directory, and network hardware to solve complex operational challenges. The role involves close collaboration with internal teams and external vendors, offering a chance to contribute to strategic IT planning and disaster recovery efforts in a mission-driven organization.

This full-time Service Desk Agent I role supports the end-user community at Keck Medicine of USC hospitals and clinics. The position involves acting as the primary point of contact for IT issues, diagnosing problems with clinical software, operating systems, and network connectivity, and resolving hardware or software incidents via phone, email, or in-person. Key responsibilities include managing tickets in the Footprints system, provisioning user accounts in Active Directory, installing software, and providing basic training on Microsoft applications. The role offers the opportunity to work within a collaborative healthcare IT team, contributing to patient and student safety while developing technical troubleshooting skills. The position requires working rotating shifts and is based on-site at USC locations.

The Referral Coordinator role serves as the primary point of contact for participants, guiding them through the triage and assessment process with compassion and professionalism. Key responsibilities include managing multi-channel referrals, conducting needs assessments, and supporting individuals in selecting appropriate care pathways or accessing the virtual care platform. The position also involves accurate data capture, proactive caseload management, and ensuring compliance with safeguarding and quality standards. This opportunity is appealing for those passionate about health and social care, offering a mission-driven environment focused on improving community well-being. The role requires flexibility to support diverse schedules and emphasizes continuous professional development within a collaborative team.

This Project Manager role within CBRE's Global Workplace Solutions team focuses on delivering tailored facility management and capital improvement projects in the Baltimore market. The position involves overseeing the full project lifecycle from initiation and design through construction, occupancy, and closeout. Key responsibilities include developing project scopes, budgets, and schedules, managing vendor selection processes, and leading delivery teams to ensure quality and risk mitigation. The role appeals to professionals seeking a dynamic environment with a collaborative culture that values integrity and diverse perspectives. It offers opportunities for professional growth, the ability to chart one's own career path, and a flexible work arrangement supporting local engagement.

The Talent Management Principal role serves as a strategic advisor within the Talent Management team, focusing on enterprise-wide employee development and workforce strategy. Key responsibilities include architecting skill and competency frameworks, defining workforce taxonomies, and partnering with senior executives to align talent initiatives with business goals. This position appeals to candidates seeking to drive organizational capability through data-informed recommendations and expert guidance in large-scale HR transformation. The role offers a hybrid work arrangement with occasional travel for workshops and meetings, providing the flexibility to operate remotely while maintaining high-impact collaboration with leadership.

This full-time Data Analyst Technical Staff role supports strategic initiatives and clinical standards within Intermountain Health's Digital Technology Services team. The position involves collaborating with senior leaders and healthcare stakeholders to ensure data integrity, develop meaningful visualizations, and deliver actionable insights through report creation and storytelling. Key responsibilities include managing project priorities, conducting data exploration, and providing training to promote independent data consumption. The role offers the opportunity to work on high-impact healthcare projects in Salt Lake City while fostering professional growth through continuous learning and participation in the analytic community.

This full-time Patient Account Associate II role is based in Broomfield, Colorado, within the revenue cycle team at Peaks Regional Office. The position focuses on resolving complex credit balance issues by researching payment details, validating adjustments, and interpreting payer contracts to ensure accurate account resolution. Key responsibilities include initiating refunds and recoupments, navigating claim portals, and mentoring new or existing associates. The role appeals to candidates seeking a supportive environment that prioritizes employee well-being through a comprehensive benefits package and a culture of wellness. While the position requires on-site presence at the office, it offers opportunities for professional growth in a collaborative healthcare setting.

This full-time Lead Care Manager role supports Pair Team's mission to deliver whole-person care to underserved populations in California. The position focuses on engaging individuals with serious mental illness, substance use disorders, and high medical needs through a bilingual English-Spanish approach. Key responsibilities include maintaining caseloads, developing shared care plans, conducting outreach via phone and SMS, and collaborating with interdisciplinary teams to remove barriers to care. The role offers a hybrid work arrangement with approximately 90% remote duties and 2-3 monthly on-site community visits. It is appealing for its opportunity to drive meaningful social impact, utilize AI-driven tools to reduce administrative burdens, and enjoy flexible vacation policies with rapid career growth potential.

The Assistant General Manager role supports the General Manager in leading a full-service automotive service center in Warminster, Pennsylvania. Key responsibilities include driving revenue growth, coaching team members to enhance customer service, managing inventory and financial performance, and maintaining strict safety and quality standards. This position appeals to candidates seeking career advancement within a supportive culture that offers comprehensive benefits, paid uniforms, and opportunities for professional development. The role requires on-site presence in a fast-paced environment where the team collaborates to deliver exceptional guest experiences.

The Workforce Forecast Analyst role supports the Workforce Management team within a remote healthcare operations environment. The position focuses on developing accurate staffing plans and workload forecasts for contact centers and back-office functions to optimize resource allocation. Key responsibilities include generating daily and weekly demand forecasts, analyzing operational metrics like volume and handle time, and collaborating with cross-functional teams to align hiring strategies with business goals. This opportunity appeals to candidates seeking to drive operational efficiency and improve consumer experiences within a caring community. The role offers full remote flexibility with occasional travel for training, providing a stable schedule and a culture dedicated to whole-person wellness and continuous improvement.

This Advanced Engagement Specialist role supports kidney disease patients within DaVita's nephrology and dialysis clinics. The position involves facilitating care plan completions, coordinating with medical staff for appointments, and conducting outbound calls to schedule telehealth or in-person visits. Key responsibilities include welcoming new patients, addressing concerns by escalating to nurses when necessary, and re-engaging high-risk individuals to ensure consistent care. The role appeals to candidates seeking a mission-driven environment focused on patient belonging and offers opportunities for professional growth through mentorship, special projects, and leadership development programs. Work arrangements require significant on-site presence at clinics, with travel to facilities up to two hours away, alongside occasional overnight travel for training and team meetings.

The IT Network Design Engineer role at DataServ/xFact involves collaborating with sales and implementation teams to design technology solutions for public and commercial clients in Ohio. Key responsibilities include developing detailed infrastructure designs, creating quotes and scope documents, conducting site surveys, and acting as a liaison between sales and project teams. The position offers a supportive culture that prioritizes internal growth, flexibility, and continuous learning within a collaborative environment. While primarily based in southwest Ohio, the role includes up to 10% travel and requires a blend of technical expertise in networking and compute systems with strong communication skills.

This part-time Event Coordinator role supports the Event Sales & Services Department within a large civic center and fairground environment. The position involves coordinating year-round events, managing facility tours for prospective promoters, and developing rental contracts. Key responsibilities include liaising with internal departments for staffing and logistics, overseeing concession and food truck programs, and ensuring strict compliance with safety and security regulations during event setup and teardown. The role appeals to candidates seeking a dynamic, fast-paced career where they can utilize strong organizational and problem-solving skills in a setting that combines indoor office work with outdoor event operations. Flexibility is required to accommodate varying schedules, including significant availability during the annual fair.

The Public Safety Communications Director leads Buncombe County's 24/7 emergency services center, which handles over 400,000 calls annually for multiple agencies. This onsite role involves supervising three managers and 79 staff while overseeing critical projects such as transitioning to a new Computer-Aided Dispatch system, implementing AI-based call-taking technology, and managing the NCLEA accreditation process. The position requires strategic planning, budget management, and ensuring compliance with federal and state regulations. The role appeals to candidates seeking to drive modernization in public safety infrastructure within a collaborative environment that values diversity and innovation. The position offers a robust benefits package including retirement contributions, health coverage, and relocation assistance, with a requirement for the incumbent to reside within a two-hour drive of the downtown Asheville facility.

The Carrier Access Manager role at Cox Business drives revenue growth within the East Region by managing strategic partnerships with national and regional wireless carriers. Key responsibilities include developing joint account plans, negotiating service contracts and pricing, and collaborating with internal engineering teams to forecast network demand for fiber and small cell infrastructure. The position requires extensive travel to meet with carrier representatives and oversee project implementation. This opportunity appeals to professionals seeking a pro-sales culture with a hybrid work arrangement, offering significant flexibility alongside a collaborative team environment. The role provides access to comprehensive professional development resources and a benefits package designed to support work-life balance and long-term career growth.

This Research Assistant 2 role supports the Black Women's Health Study at the Slone Epidemiology Center, focusing on a new five-year project to identify Alzheimer's risk factors in Black women. Key responsibilities include recruiting participants, conducting and recording telephone cognitive interviews, managing data quality control, and maintaining study documentation. The position offers the opportunity to contribute to impactful public health research while working in a hybrid environment with flexible scheduling that includes some evenings and weekends. Candidates will receive training on cognitive assessment batteries and benefit from a collaborative, multidisciplinary team culture.

The Equipment Rental Specialist serves as an Inside Sales Representative acting as the primary point of contact for customers seeking construction and industrial equipment. Key responsibilities include assessing client needs, negotiating rental agreements, processing orders, and providing administrative support to ensure high levels of customer satisfaction. The role appeals to individuals seeking a career with growth potential into outside sales or management tracks within a rapidly expanding national company. The position offers extensive on-the-job training, a supportive team environment, and a comprehensive benefits package including health coverage and tuition reimbursement. While primarily an inside sales function, the role may involve physical tasks such as lifting and working in various indoor or outdoor settings.

This full-time Admin Support/Receptionist role provides front office administrative services for the USTDA reception area. The position involves managing visitor access, directing calls, coordinating conference room schedules, and handling general clerical tasks. Key responsibilities include maintaining professional reception logs, organizing meeting logistics, and ensuring the front desk area remains organized and welcoming. The role appeals to candidates seeking a stable environment within a government agency where strong interpersonal skills and Microsoft Office proficiency are valued. The position requires on-site presence during normal business hours and offers the opportunity to support a professional office environment with a focus on customer service and operational efficiency.

This part-time receptionist role supports Blackburn Elementary School during the academic year, operating on student days only. The position involves greeting visitors, managing phone inquiries, and assisting parents and students with sign-in procedures. Key responsibilities include directing calls, handling basic office tasks, and maintaining a welcoming environment for the school community. The role appeals to individuals seeking flexible hours within an educational setting, offering the opportunity to interact daily with students, families, and staff. The position requires light physical activity and the ability to work independently under the supervision of the principal.