Warehouse Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About Ryder
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience and advancement opportunities from an industry-leading Fortune 500 company.
About the Role
We are immediately hiring a Customer Service Representative in Etna, OH. This position works cross-functionally across Sales, Marketing, Operations, and Asset Management. You will utilize excellent customer communication skills to handle inbound sales calls, maintain appropriate inventory levels, and interact directly with customers. Your day will involve providing information in response to inquiries, resolving customer complaints, and ensuring a great customer experience where concerns and disputes are resolved to the customers' expectations. You will also handle the rental sales process for inbound calls and outbound solicitation to increase leads and new customers.
Hiring Process
Apply here today to speak with a Recruiter about the position and the perks of jumpstarting your career with Ryder.
Security Notice: Ryder will only communicate with an applicant directly from a @ryder.com email address. We will never conduct an interview online through a chat type forum, messaging app, or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details.
Equal Opportunity
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleHandle inbound sales calls and outbound solicitation to generate leads and new customers
- check_circleManage workflow through effective scheduling and planning to enhance productivity
- check_circleContribute to cost containment through parts inventory planning and warranty management
- check_circleEnsure compliance with company, local, state, and federal regulatory policies
- check_circleCoordinate with Maintenance and Asset Management to maintain appropriate rental truck inventory levels
- check_circleGenerate purchase and repair orders while maintaining accurate files
- check_circleResolve customer complaints, disputes, and inquiries to ensure customer satisfaction
Requirements
- verifiedH.S. diploma/GED required
- verifiedOne (1) year or more in sales and/or customer service required
Benefits & Perks
check_circleMedical, dental, and vision benefits starting at 30 dayscheck_circle401(k) savings plan with company matchcheck_circleDiscounted employee stock purchase optionscheck_circleEmployee discounts on tools, cars, appliances, and travelAll major holidays paid and paid time off within first year
Similar Job Opportunities
Skills, education and keywords
Education: H.S. diploma/GED required.
Frequently asked questions about Warehouse Customer Service Representative at Ryder System, Inc.
What does a Warehouse Customer Service Representative at Ryder System, Inc. do?expand_more
In this Warehouse Customer Service Representative at Ryder System, Inc. role, you will handle inbound sales calls and outbound solicitation to generate leads and new customers; manage workflow through effective scheduling and planning to enhance productivity; contribute to cost containment through parts inventory planning and warranty management; and ensure compliance with company, local, state, and federal regulatory policies.
What are the requirements for this Warehouse Customer Service Representative role?expand_more
To qualify for the Warehouse Customer Service Representative at Ryder System, Inc. position, applicants should have: H.S. diploma/GED required; and One (1) year or more in sales and/or customer service required.
Where is the Warehouse Customer Service Representative role at Ryder System, Inc. located?expand_more
Warehouse Customer Service Representative at Ryder System, Inc. is based in Planifyr. This is a on-site role.
Is this Warehouse Customer Service Representative job remote, hybrid, or on-site?expand_more
Ryder System, Inc. has listed this Warehouse Customer Service Representative role as on-site.
How much experience is required for this Warehouse Customer Service Representative role?expand_more
Warehouse Customer Service Representative at Ryder System, Inc. typically requires 1+ years of relevant experience at the entry level level.
What education is required for Warehouse Customer Service Representative at Ryder System, Inc.?expand_more
Educational requirements for this role: H.S. diploma/GED required.
What category does the Warehouse Customer Service Representative role belong to?expand_more
Warehouse Customer Service Representative at Ryder System, Inc. is part of the customer services job category on Recrutus.