VTC Facilitator with Security Clearance
Not Disclosed•Full-TimeOn-site
location_onBattle Drive, Fort Lee, Prince George County, Virginia, 23801, United States
About the Role
The VTC Facilitator serves as a critical support resource on a major IT services contract for the U.S. Army, based in Fort Lee, VA. This role ensures the seamless operation of Video Teleconferencing (VTC) systems, enabling secure and effective communication for Department of the Army civilians, contractors, and permanent party military personnel.
In this position, you will act as the primary point of contact for users requiring assistance with VTC technology. Your day-to-day responsibilities involve performing pre-conference testing and setup, operating crypto keying functions for secure meetings, and coordinating schedules to ensure trouble-free transmission. You will also provide technical backup to the Cyber Security Division and assist customers with access to the SIPRNET Kiosk. Success in this role requires maintaining detailed logs of performance tasks, customer requests, and known issues to support daily operational sustainment.
Hiring Process & Application
Candidates must possess an active DoD Secret Clearance to be considered for this position. Applications are reviewed based on the combination of technical experience and the ability to collaborate effectively with diverse military and civilian stakeholders.
Equal Opportunity
We are an equal opportunity employer committed to building a diverse workforce.
Work location
Work model: On-site
Battle Drive, Fort Lee, Prince George County, Virginia, 23801, United States
Fort Lee, Virginia
Key Responsibilities
- check_circleTrain users in the proper use and operation of VTC systems
- check_circleAssist customers with access to the SIPRNET Kiosk
Similar Job Opportunities
Skills, education and keywords
Skills: VTC Systems, Scheduling Software, Video Teleconferences, Crypto Keying, Siprnet, Cyber Security, Computer Science, Information Systems, It Support.
Education: Bachelor's degree in Computer Science, Information Systems or related field required.
Frequently asked questions about VTC Facilitator with Security Clearance at Caelum Research Corporation
What does a VTC Facilitator with Security Clearance at Caelum Research Corporation do?expand_more
Day-to-day, the VTC Facilitator with Security Clearance at Caelum Research Corporation will train users in the proper use and operation of vtc systems; assist customers with access to the siprnet kiosk; provide technical assistance as a backup to the cyber security division when requested; and perform pre-conference testing and setup for video teleconferences and meetings.
What are the requirements for this VTC Facilitator with Security Clearance role?expand_more
Caelum Research Corporation is looking for candidates who meet the following requirements: Bachelor's degree in computer science, Information Systems or related field; Three years' experience in IT support for Department of the Army personnel; and Active DoD Secret Clearance.
Where is the VTC Facilitator with Security Clearance role at Caelum Research Corporation located?expand_more
VTC Facilitator with Security Clearance at Caelum Research Corporation is based in Battle Drive, Fort Lee, Prince George County, Virginia, 23801, United States. This is a on-site role.