Veterinary Technician Shift Lead (RVT)

About the Team

Banfield Pet Hospital aspires to be a practice where, as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine. We believe that hiring people with diverse perspectives, ideas, and cultures permits us to deliver the highest quality of preventive care. Our culture is built on Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom.

About the Role

As a Veterinary Technician Shift Lead (RVT) in Durham, NC, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. This role affords you the opportunity to utilize your veterinary knowledge, communication skills, and love for pets while defining a clear career path for continued growth and learning.

In this position, you will act as the extra eyes, ears, and hands for the veterinarian to ensure the best quality pet care and maximize productivity. You will manage the flow of clients and pets to ensure superior care, assist incoming and outgoing clients with documentation and instructions, and maintain accurate financial balances. As a leader, you will support the Practice Manager in developing an efficient, productive hospital team, triage the treatment board, and assist in identifying and removing operational bottlenecks. You will also train and mentor new paraprofessional associates, ensuring the team adheres to Banfield protocols and delivers world-class preventive care.

Career Growth & Support

Whether you are newly certified or experienced, a job at Banfield opens the door to exploring the next best move in your career. We are committed to helping you grow by providing Performance Development Plans (PDP) to help you define and achieve your career goals. We offer an annual CE allowance, practice-paid continuing education opportunities, and the chance to attend partner conferences. Additionally, you will receive free membership to NAVTA, practice-paid subscriptions to VetFolio and VetGirl, and a discount on Fear-Free certification.

We have created a structure that includes leadership and support at the hospital level, in the field, and at headquarters, all with one goal: helping you deliver quality care for all pets. We also value work-life balance and prioritize your well-being through a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

Commitment to Community

Through volunteering efforts and programs designed to benefit local shelters and rescues, we strengthen the pet-human connections in our communities. Discover how we support the wellbeing of our people and profession through the Mars Volunteer Program (MVP).

How to Apply

If you are a current associate, please apply through our internal career site by logging into Workday and clicking on the Jobs Hub app or searching for Browse Jobs. For external candidates, please submit your application to be considered for this full-time opportunity.

Equal Opportunity Employer

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. We are an equal opportunity employer and consider qualified applicants without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. We are a drug-free, smoke-free workplace.