
location_onFlorida Architects Inc, 648, Florida Avenue, Panama City, Bay County, Florida, 32401, United States
As a Patient Care Services Manager, you will serve as the operational and clinical leader for a dedicated hospice team. Your primary mission is to ensure that every patient and family receives integrated, compassionate care that aligns with VITAS values and principles. You will act as the bridge between clinical needs, administrative requirements, and the human experience of end-of-life care, ensuring that services are rendered effectively as part of a comprehensive interdisciplinary plan.
In this role, you will manage the full spectrum of patient care services, from admission assessments to discharge planning and bereavement support. You will collaborate closely with physicians to optimize pain and symptom management while overseeing the team's 24/7 coordination. Your day-to-day involves facilitating interdisciplinary meetings, mentoring staff on clinical and documentation standards, and ensuring that all care delivered meets rigorous regulatory and quality standards. You will also serve as a key resource for resolving complex patient and family concerns, often stepping in personally to address critical situations such as potential revocations.
Beyond clinical oversight, you will lead the team's operational efficiency. This includes managing staff and volunteer schedules, approving payroll and resource utilization, and driving cost-containment strategies without compromising care quality. You will champion a culture of continuous improvement, actively participating in quality assurance initiatives, regulatory surveys, and professional development to foster a high-performing team environment.
Candidates are encouraged to submit their application with a current resume and cover letter. The selection process typically involves a review of qualifications, followed by interviews with the local program leadership and potential team members. We are committed to finding the right fit for our mission and our people.
VITAS is an Equal Opportunity Employer (EOE/AA M/F/D/V). We celebrate diversity and are committed to creating an inclusive environment for all employees and patients.
Work model: On-site
Florida Architects Inc, 648, Florida Avenue, Panama City, Bay County, Florida, 32401, United States
Panama City, Florida
Bachelor's degree
Hudson Valley Hospice • Village of New Hyde Park, New York
Pinehurst Medical Clinic • Pinehurst, North Carolina
Lap of Love Veterinary Hospice • New York, New York
Skills: Oncologic Nursing, Palliative Care, Primary Medical Care, Nursing Care, Vitas Information System, Vitas, VX.
Education: Bachelor's degree preferred.