Team Chief

About Serco

Serco Inc. is the Americas division of Serco Group, plc. In North America, our 9,000+ employees strive to make an impact every day across 100+ sites in Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

Serco is a place you can count on and where you can make an impact because every contribution matters. Wherever you work and whatever you do, we invite you to discover your place in our world.

About the Role

Serco is seeking a Team Chief to join our growing team of diverse professionals at Fort Leavenworth, Kansas. In this position, you will lead a team of retired military officers, non-commissioned officers, and highly skilled senior professionals. Working with general guidance from U.S. Army military and Civilian Professionals, your team will accomplish the Mission Command Training Program's (MCTP) mission: to train Theater Army, Corps, and Division commanders and staffs in simulated large-scale combat operations within a multi-domain environment.

As the Team Chief, you will manage contractors supporting the MCTP Operations Group, ensuring Performance Work Statement compliance and providing effective support for U.S. Army academic seminars, exercise planning, analysis, After Action Review development, and simulation operator training. You will work closely with the customer to support the MCTP's 300-calendar-day plan, preparing, executing, and assessing cycles for up to five Warfighter Exercises and other directed events annually. This role requires travel to worldwide exercise locations to ensure effective Operations Group support at geographically separated sites, as well as deployment with the U.S. Army customer during designated contingency operations.

Beyond operational execution, you will coach and professionally develop team members, cultivating and reinforcing organizational values, norms, and behaviors. You will identify and analyze problems, plan tasks and solutions, and lead the team in Quality Management processes. Your leadership will ensure the development and maintenance of contractor operations and training standing operating procedures, while monitoring compliance and reporting on team accomplishments and productivity.

Application Instructions

If you are interested in supporting and working with our military and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career.

Please submit applications exclusively through Serco's external career site. The application window for this position is for no more than 60 days; we encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations.

Important Application Notes:

• Accommodations: If you require an accommodation with the application process, please email or call the HR Service Desk at 800-628-6458, option 1.
• Identity Verification: Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with a name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity.
• Unsolicited Resumes: Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco.

Equal Opportunity Employer

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.