Sr. Manager, Software Communications
Not Disclosed•Full-TimeOn-site
location_onK Avenue, Plano, Collin County, Texas, 75074, United States
About the Team
The full-spectrum Capital One Communications team is responsible for all aspects of the company’s communications strategy and execution, aiming to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, alongside a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels.
We are communicators, writers, creative directors, and multimedia experts who are all storytellers. As a central team within Global Enterprise Affairs, we serve as strategic counselors to partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.
About the Role
We are seeking talented individuals to join our growing Communications team. As a Senior Manager on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.
This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork, and a sense of humor are essential.
Application Instructions
This role is expected to accept applications for a minimum of 5 business days. No agencies please. If you have visited our website in search of information on employment opportunities or to apply for a position and require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Equal Opportunity & Culture
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace and will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. We offer a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
Work location
Work model: On-site
K Avenue, Plano, Collin County, Texas, 75074, United States
Plano, Texas
Key Responsibilities
- check_circleServe as a strategic advisor to internal leaders on communications initiatives
- check_circleLead planning and execution of data-backed integrated communications campaigns
- check_circleBuild and maintain relationships with internal and external stakeholders
- check_circleDrive media relations efforts to secure visibility in priority outlets
- check_circleOversee team operations, including budgeting and development of best practices
- check_circleStay informed about industry trends to inform and enhance communication strategies
- check_circleLeverage data to evaluate results, extract insights, and optimize future programs
Requirements
- verifiedBachelor's degree or military experience
- verifiedAt least 6 years of communications experience
- verifiedPublic relations or communications experience in financial services, technology, or consumer brands
- verifiedWork authorization in the US (no sponsorship provided)
Nice to Have
Public relations or communications experience in financial services, technology, or consumer brands
Benefits & Perks
check_circleEligible to earn performance-based incentive compensation including cash bonuses and/or long-term incentives
