Sr Field Service Technician
Not Disclosed•Full-TimeOn-site
location_on2264, East Bismarck Expressway, Bismarck, Burleigh County, North Dakota, 58504, United States
Honeywell International Inc. invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. As a leading software-industrial company, we are committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses.
Honeywell Intelligrated is a global leader in material handling automation and a key part of Honeywell's Safety & Productivity Solutions (SPS) group. We design, build, and support advanced fulfillment technologies—from conveyor and sortation systems to robotics, AS/RS, and warehouse execution software. Our mission is to enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
As a Sr. Field Service Technician, you will play a critical role in keeping our customers' distribution centers running at peak performance. You will provide high-level technical support and service, ensuring the optimal performance of Honeywell products and systems. This position is designed for a hands-on expert who thrives in a fast-paced, physically demanding environment and is dedicated to driving customer satisfaction.
In this role, you will troubleshoot and resolve complex technical issues, perform maintenance and repairs, and provide training and guidance to customers and junior technicians. Your expertise will directly impact the efficiency and reliability of our service operations while supporting the growth of our business by ensuring the highest standards of service delivery. You will represent Honeywell on-site, ensuring safe, high-quality work while collaborating with other departments to resolve escalations and maintain strong customer relationships.
This role requires significant travel, estimated at 85%-95% of the time, including nights and weekends. You will be expected to work independently with a strong work ethic, often operating in physically demanding conditions across various customer sites. The position involves operating material handling equipment, battery systems, and powered machinery, as well as working in environments that may require long hours.
The application period for this job is estimated to be 40 days from the job posting date, though this may be shortened or extended depending on business needs and the availability of qualified candidates. Candidates must be authorized to legally work in the United States without current or future sponsorship requirements.
Honeywell recently announced plans to sell its Intelligrated (IGS) business to American Industrial Partners ("AIP"). At this time, we anticipate that the deal will close in the second half of 2026, subject to customary closing conditions. We expect this role, dedicated to the IGS business, will be part of this future transaction when it closes.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Work model: On-site
2264, East Bismarck Expressway, Bismarck, Burleigh County, North Dakota, 58504, United States
Bismarck, North Dakota
Technical school training or 2-3 years of industrial troubleshooting experience in a customer-facing role. Mechanical aptitude and electrical troubleshooting skills. Strong teamwork and communication abilities. A positive, 'can-do' attitude and willingness to learn. Strong organizational skills. Customer-facing experience.
Skills: Metal Fabrication Tools, Drills, Saws, Grinders, Mechanical, Millwright, Material Handling, Industrial Maintenance, Blueprints, Schematics.
Education: High school diploma or GED required.
