Sr. Director Executive Communications

The Opportunity

ServiceNow is redefining the future of enterprise AI, and the communications function at the center of that story must match the ambition. We are seeking an exceptional Senior Director of Executive Communications to serve as a trusted strategic advisor, thought partner, and master storyteller to ServiceNow's President, Chief Product Officer, and Chief Operating Officer.

This is not a traditional communications role. You will operate at the intersection of technology, strategy, and narrative, translating complex AI platform strategy, product vision, and operational transformation into compelling stories that resonate with customers, analysts, employees, media, and the market at large. You will bring deep technical fluency in AI and enterprise software, the executive presence to advise the most senior leaders in the company, and the creative edge to make ServiceNow's story impossible to ignore.

As an integrated member of the office of the President, Chief Product Officer, and Chief Operating Officer, you will be embedded, trusted, and indispensable. You'll work in close collaboration with product marketing, investor relations, analyst relations, brand, and corporate communications to ensure a unified, authoritative voice across every audience and channel.