Sr. Customer Service Administrator
Not Disclosed•Full-TimeHybrid
location_onI 481, Town of DeWitt, Onondaga County, New York, 13057, United States
About the Role
The Sr. Customer Service Administrator serves as a vital support pillar for the sales and order management teams at Butler America Aerospace, LLC. Based in East Syracuse, NY, this role is designed to ensure the seamless execution of the order lifecycle, from initial equipment ordering to final warranty registration. The position focuses on maintaining high standards of customer service while providing critical data support to strategic account management through daily reporting.
Work Environment
This is an onsite position with a standard schedule of Monday through Friday, 8:00 AM to 5:00 PM. Once the employee has completed their training, there is an opportunity to transition to a hybrid work model. The role requires a blend of administrative precision and proactive communication to support the broader business objectives of the aerospace division.
Equal Opportunity Employer
Butler America Aerospace, LLC. is an equal opportunity employer committed to a diverse workforce. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other legally protected characteristics. We are dedicated to providing reasonable accommodations to individuals with disabilities throughout the employment process. For more information regarding our EEO policy and "Know Your Rights" poster, please refer to the official Applicant and Employee Notices.
Work location
Work model: Hybrid
I 481, Town of DeWitt, Onondaga County, New York, 13057, United States
Town of DeWitt, New York
Key Responsibilities
- check_circleRun daily reports to support strategic account management
- check_circleProvide customer service support to sales and order manager teams
- check_circleManage equipment ordering processes
- check_circleCoordinate activities to ensure smooth order lifecycle
- check_circlePrepare warranty registrations and morning reports
Requirements
- verifiedBachelor's Degree with 1+ years of customer service experience
- verifiedAssociate's Degree with 3+ years of customer service experience
- verifiedHigh School Diploma with 5+ years of customer service experience
Benefits & Perks
check_circle401K retirement plancheck_circleMedical, dental, and vision insurancecheck_circleSick time as applicable to state law
Similar Job Opportunities
Skills, education and keywords
Education: Bachelor's Degree with 1+ years of customer service experience; Associate's Degree with 3+ years of customer service experience; High School Diploma with 5+ years of customer service experience.
Frequently asked questions about Sr. Customer Service Administrator at Butler Precision Technologies
What does a Sr. Customer Service Administrator at Butler Precision Technologies do?expand_more
A Sr. Customer Service Administrator at Butler Precision Technologies is responsible for the following: Run daily reports to support strategic account management; Provide customer service support to sales and order manager teams; Manage equipment ordering processes; and Coordinate activities to ensure smooth order lifecycle.
What are the requirements for this Sr. Customer Service Administrator role?expand_more
To qualify for the Sr. Customer Service Administrator at Butler Precision Technologies position, applicants should have: Bachelor's Degree with 1+ years of customer service experience; Associate's Degree with 3+ years of customer service experience; and High School Diploma with 5+ years of customer service experience.
Where is the Sr. Customer Service Administrator role at Butler Precision Technologies located?expand_more
Sr. Customer Service Administrator at Butler Precision Technologies is based in I 481, Town of DeWitt, Onondaga County, New York, 13057, United States. This is a hybrid role.
Is this Sr. Customer Service Administrator job remote, hybrid, or on-site?expand_more
Butler Precision Technologies has listed this Sr. Customer Service Administrator role as hybrid.
How much experience is required for this Sr. Customer Service Administrator role?expand_more
Sr. Customer Service Administrator at Butler Precision Technologies typically requires 1–5 years of relevant experience at the senior level.
What education is required for Sr. Customer Service Administrator at Butler Precision Technologies?expand_more
Educational requirements for this role: Bachelor's Degree with 1+ years of customer service experience; Associate's Degree with 3+ years of customer service experience; and High School Diploma with 5+ years of customer service experience.
What category does the Sr. Customer Service Administrator role belong to?expand_more
Sr. Customer Service Administrator at Butler Precision Technologies is part of the admin job category on Recrutus.