Specialty Coordinator
Not Disclosed•Full-TimeOn-site
location_on465, Howard Street Southwest, Lenoir, Caldwell County, North Carolina, 28645, United States
About the Role
A-1 Termite and Pest Control, Inc. is seeking a Specialty Coordinator to serve as the vital link between our customers, field technicians, and management. In this customer service and support role, you will ensure the seamless execution of our specialty pest treatment operations. You will be the primary point of contact for service inquiries, updates, and issue resolution, ensuring that every client interaction reflects our standards of professionalism, efficiency, and satisfaction.
Your day will involve coordinating complex treatment schedules, preparing accurate service work orders, and verifying all necessary documentation and compliance requirements. As a key liaison, you will track service outcomes in our CRM, manage timely follow-ups, and assist in resolving escalated issues. This position is ideal for someone who thrives in a team-oriented environment and is passionate about maintaining high-quality service standards in the pest control industry.
Work location
Work model: On-site
465, Howard Street Southwest, Lenoir, Caldwell County, North Carolina, 28645, United States
Lenoir, North Carolina
Key Responsibilities
- check_circleCoordinate scheduling for specialty pest treatments and follow-up services
- check_circleServe as primary customer contact for service inquiries and issue resolution
- check_circleCreate, update, and distribute service work orders to field technicians
