Solutions Engineer - ServiceNow
Not Disclosed•Full-TimeOn-site
location_onGranchina, Calle Guayama, 00917, United States
Since 1989, SHI International Corp. has helped organizations change the world through technology. Today, we are a $16 billion global provider of IT solutions and services, with over 17,000 organizations worldwide relying on our concierge approach to solve their next challenges.
The heartbeat of SHI is our people. As the largest minority- and woman-owned enterprise in the U.S., we are committed to diversity and continuous professional growth. We offer world-class facilities and the technology needed to thrive, whether in our offices or yours, ensuring our 7,000 employees have the support to succeed.
As a ServiceNow Solutions Engineer, you will serve as a trusted advisor, partnering with account teams to understand customer business challenges and design tailored ServiceNow solutions aligned with organizational objectives. This role is the bridge between technical capability and business value, combining expertise in ServiceNow licensing, solution design, and customer engagement to drive revenue growth.
In this position, you will accelerate deal closure and expand ServiceNow opportunities by collaborating closely with sales, delivery, and partner teams. You will translate complex licensing constructs and technical capabilities into clear business value, ROI, and cost optimization strategies. Your day-to-day involves leading commercial strategy discussions, delivering compelling executive-level presentations, and identifying ServiceNow-driven opportunities across digital workflows and transformation initiatives.
Candidates selected for this role will engage in a structured interview process designed to assess technical expertise, sales acumen, and cultural fit. This typically includes an initial screening, followed by deeper technical and scenario-based discussions with the hiring team and potential peers.
SHI International Corp. is an Equal Opportunity Employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We are proud to be the largest minority- and woman-owned enterprise in the U.S. and are dedicated to fostering an inclusive environment where diverse perspectives drive innovation.
Work model: On-site
Granchina, Calle Guayama, 00917, United States
Experience working with ServiceNow or similar enterprise SaaS platforms. ServiceNow certifications (CSA, CIS, or equivalent).
Skills: Servicenow, Itsm, CSM, HRSD, Creator, Automation, Integrations, Saas, Csa, Cis.
Education: Bachelor's degree or equivalent relevant work experience required.
