Software Development Engineer, Developer Experience

About the Team

Our team delivers software services and infrastructure for the Amazon networking OS. We are a builder tools team: we build tools for other builders. Our goal is improving the developer experience by providing world-class tooling that empowers, enables, and fosters ideas. We champion great engineering practices—we make the right things common, common things easy, and ensure uncommon things are possible. We craft great tools that are simple, intuitive, reliable, and "feel nice," reducing friction and increasing output for the same input.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We serve many customers and play a critical role with a multiplying effect across Networking services. We run very lean and scale with the business without repeated technical or operational burden.

What We Own

• Product: Solutions that provide visibility into business-driving metrics, aggregate information, trigger actions, and help leaders manage this domain.
• Build and Release: We own the CI/CD charter, pushing commits through pipelines that compile binaries, build images, and push updates to millions of devices across the Amazon network.
• Validation and Qualification: Builders use our testing frameworks to validate the OS. We own tooling for unit, integration, functional, and system testing, as well as static analysis.
• Infrastructure: We own and support datacenter labs with tooling that manages inventory, reservations, capacity auto-scaling, provisioning, recovery, and sanity checks.

About the Role

You will join us to influence, innovate, and raise the bar in our mission to design the future and better daily lives. As a Senior Software Development Engineer, you will play a pivotal role in shaping the definition, vision, design, roadmap, development, and operationalization of customer-facing services. You will be given an outcome and the freedom to set the direction based on data-driven decisions.

In this role, you will contribute to a critical and highly-visible function within the AWS business. You will work alongside other talented builders across multiple teams and have the opportunity to hire and shape the team to continue to outperform expectations. You will incorporate customer input to ensure consistency and intuitiveness of our services.

A Day in the Life

You must ensure our solutions meet the needs of our most important customers—our own developers. You will be a hands-on technical lead, working with customers to gather requirements and generate technical designs, carrying the project through all software lifecycle stages. You will develop products that enable builders to develop and operate robust, high-quality software and safely, securely, and reliably deploy it.

You will use your strong leadership and communication skills to mentor other engineers and provide training and support for our technologies. You will have access to senior leadership and engineering staff. Above all, customers come to us because we are a strong, high-quality, and dependable engineering org.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Our Culture

• Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
• Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
• Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
• Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Hiring Process

We are looking for talented people who want to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. To learn more about our team, meet Matt, Director of Core Networking, via our video introduction.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon Jobs accommodations page for more information.